Michael Hero
Springfield
Summary
Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.
Overview
4
4
years of professional experience
Work History
Courier Driver
Federal Express
09.2024 - Current
- Delivered packages efficiently to ensure timely arrival at designated locations.
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Managed routing and scheduling to optimize delivery times and reduce delays.
- Maintained accurate records of deliveries, including signatures and tracking information.
- Communicated with customers to provide updates on package status and resolve issues.
- Collaborated with team members to enhance logistics operations and improve service quality.
Messenger/Driver Supervisor
GardaWorld Cash Services
05.2023 - 09.2024
- Delivered cash and valuables securely to clients, ensuring adherence to safety protocols.
- Managed pick-up and drop-off schedules efficiently to optimize route planning.
- Conducted thorough inspections of transport vehicles for compliance with operational standards.
- Assisted in training new team members on safety procedures and delivery processes.
Warehouse Package Handler
Federal Express
11.2022 - 05.2023
- Operated material handling equipment to efficiently move packages within warehouse environment.
- Sorted and organized incoming and outgoing shipments to ensure accurate inventory management.
- Maintained cleanliness and safety standards throughout the warehouse to support operational efficiency.
- Collaborated with team members to streamline package processing workflows and reduce delays.
- Inspected packages for damage and reported issues to ensure quality control compliance.
Amazon Driver
Amazon
08.2021 - 11.2022
- Operated commercial vehicles safely, adhering to all traffic laws and regulations.
- Conducted routine vehicle inspections to ensure safety compliance and operational efficiency.
- Delivered goods punctually, optimizing routes for time and fuel efficiency.
- Maintained accurate records of deliveries and vehicle maintenance logs.
- Assisted in training new drivers on safety protocols and company policies.
- Collaborated with dispatch teams to coordinate timely pickups and deliveries.
Education
No Degree - General Studies
Miami Dade College
Miami, FL06-2002
High School Diploma -
Miami Senior High School
Miami, FL05-2000
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- GPS and route planning
- Route planning
- Package pickup and delivery
- Deadline adherence
Timeline
Courier Driver
Federal Express
09.2024 - Current
Messenger/Driver Supervisor
GardaWorld Cash Services
05.2023 - 09.2024
Warehouse Package Handler
Federal Express
11.2022 - 05.2023
Amazon Driver
Amazon
08.2021 - 11.2022
No Degree - General Studies
Miami Dade College
High School Diploma -
Miami Senior High School