Michael Gerard
KONE
Kansas City
21
years of professional experience
Experienced professional with extensive experience in installation management, training and team motivation. Skilled in resource management and personnel development, fostering a culture of continuous improvement and operational excellence. Committed to driving initiatives that elevate installation performance and innovation.
Work History
Installation Training Specialist
2 Years 9 Months- Collaborated on developing and delivering an updated Supervisor training program for new employees on safety protocols, product knowledge and operational procedures. Including the building the training content
- Helped to facilitate district workshops to enhance team collaboration, understand roles and responsibilities and improve learning retention among staff.
- Collaborated on assessments to evaluate training effectiveness and implemented feedback for continuous improvement.
- Conducted assessments to evaluate training effectiveness and implemented feedback for continuous improvement.
- Maintained accurate records of training sessions, participant progress, and certification statuses for compliance purposes.
- Mentored junior trainers, providing guidance on best practices in instructional design and facilitation techniques.
- Led initiatives to refine onboarding processes, enhancing overall new hire experience and engagement levels.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
- Individually trained a multitude of new hires in the field every year as well as upskilling existing employees.
Installation Superintendent
9 Years 2 Months- Led project execution and ensured compliance with safety and KONE process across multiple construction and modernization sites.
- Ensured teams were optimized and trained for versatility in a fast paced-, competitive volume and modernization market
- Managed subcontractor expectations and communication to maintain quality standards and meet project deadlines.
- Coordinated resources and schedules for larger-scale installations, optimizing team productivity and output.
- Mentored less experienced staff, fostering professional development and promoting best practices in the field.
- Reviewed any specifications with sales and project management for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly with proper documentation.
- Managed multiple simultaneous active projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning for effective time management.
- Worked closely with KONE central functions teams and resources to facilitate successful "non-standard" installations.
- Was instrumental in maintaining a culture of safety, efficiency and quality in a high performance branch and district
Elevator Mechanic
8 Years 9 Months- Installed and repaired elevators safely and efficiently to a high quality standard.
- Collaborated with General Contractor and other subcontractors to integrate elevator into new building project schedule and facilitate a high quality, efficient and code compliant installation.
- Trained apprentices and junior mechanics on safety policy and best practices for equipment installation.
Education
Elevator Mechanic - Elevator Apprenticeship Program
Skills
Training program development
Training program design
Team Collaboration
Performance Management
Resource Management
Personnel Management
Team motivation and functionality
Installation Management in the field
Timeline
Installation Training Specialist
KONE
12.2023 - CurrentRead More
Installation Superintendent
KONE
10.2014 - 12.2023Read More
Elevator Mechanic
KONE
12.2005 - 09.2014Read More
NEIEP
Elevator Mechanic from Elevator Apprenticeship Program
Read More