Michael Florent
Saint Louis
Summary
Proficient Sales Associate with over 20 years experience in the retail environment. Friendly and outgoing with a confident, resourceful nature. Skilled at determining customer needs quickly. Exceeding in sales goals on a consistent basis.
Overview
36
36
years of professional experience
Work History
Full Time Team Member/Inventory
Menards
10.2024 - 03.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Inventory
Electrical Assistant Department Manager
Menards
10.2022 - 10.2024
- Enhanced workplace safety by conducting regular equipment inspections and maintenance.
- Received positive feedback from supervisors for consistently maintaining a clean and organized work environment.
- Worked closely with customers in order to provide tailored electrical solutions catered to their specific needs.
Assistant Plumbing/Housewares Department Manager
Menards
10.2020 - 10.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Assistant Paint Department Manager
Menards
02.2020 - 10.2020
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
Management Trainee
Menards
01.2020 - 02.2020
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Operations Manager
Office Depot
02.2008 - 01.2020
- Monitor, manage, and communicate strategic objectives
- Reduce operating budget by developing new inventory management process
- Provide top record quality control resulting in reduced downtime and maximize revenue
- Manage all aspects of production, including supervising 5 employees
- Foster relationships with customers to expand business and enhance client satisfaction
- Contribute to development of corporate objectives, strategies, and goals, collaborating with department heads in the establishment of quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality principles awareness, issues and corrective actions
- Lead quality control initiatives and diminish downtime and increase profits
- Deliver exceptional customer service to grow business, resolve issues and maximize customer experience
Assistant Manager
Office Depot
01.1989 - 01.2008
- Maintained store appearance, including rack and shelving organization, store layout and planogram planning
- Executed on-time and under-budget project management on complex financial issues for senior leadership
- Supported long-term business strategies, generating guest relations feedback for process improvements
- Coordinated with store manager to initiate strategies to achieve sales and profit goals
- Conducted trend analysis to identify upcoming and seasonal trends and anticipate customer demands
Education
High School Diploma -
Griffin High School
Springfield, IL01.1978
Skills
- Relationship building
- Expert in Merchandising
- Creative and proactive
- Detail oriented
- Strong communicator
Timeline
Full Time Team Member/Inventory
Menards
10.2024 - 03.2025
Electrical Assistant Department Manager
Menards
10.2022 - 10.2024
Assistant Plumbing/Housewares Department Manager
Menards
10.2020 - 10.2022
Assistant Paint Department Manager
Menards
02.2020 - 10.2020
Management Trainee
Menards
01.2020 - 02.2020
Operations Manager
Office Depot
02.2008 - 01.2020
Assistant Manager
Office Depot
01.1989 - 01.2008
High School Diploma -
Griffin High School
Similar Profiles
Bryan Leon-MelchorBryan Leon-Melchor
Online Pick-up and Delivery at MenardsOnline Pick-up and Delivery at Menards
Emmanuel GallegosEmmanuel Gallegos
Receiving Forklift Operator at MenardsReceiving Forklift Operator at Menards
Garret WIEDENBECKGarret WIEDENBECK
Forklift Operator at MenardsForklift Operator at Menards
Nick ParisiNick Parisi
Lumber Yard Worker at MenardsLumber Yard Worker at Menards
Paul WebbPaul Webb
Patient Transporter at Veterans Affairs Medical CenterPatient Transporter at Veterans Affairs Medical Center