Michael Davidson
Saint Charles
Summary
Dynamic Senior Game Technician with a proven track record at Dave and Busters St. Louis #0020, excelling in equipment upkeep and effective problem resolution. Led a team of up to 14 technicians, enhancing operational efficiency and fostering staff development. Committed to maintaining a safe environment while achieving strategic goals through meticulous game maintenance and game inventory management.
Overview
26
26
years of professional experience
Work History
Senior Game Technician
Dave and Busters #0020
09.1999 - Current
- Answered guest questions to provide fun game experience.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems, while providing solutions and acting on them.
- Explained and demonstrated games and attractions to assist guests.
- Inspected systems, troubleshot faults and replaced malfunctioning parts with new or repaired components.
- Completed preventive maintenance on machines to enhance presentation and maintain quality of gameplay.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris to create and safe and clean work enviroment.
- Ordered and Installed replacement components for games.
- Ordered, received, and inventoried WC/Tech inventory.
- Managed Staff of upto 14 technicians along with scheduling and direction on shift.
- Assisted in the development of Tech staff on personal levels to help each employee reach there goals of success.
Education
Electronic Components
Lewis And Clark Vocational School
St. Charles Mo05-1999
Skills
- Equipment upkeep
- Software setup
- Dedicated work ethic
- Mechanical servicing
- Performing thorough safety assessments
- Managed scheduled maintenance activities
- Effective problem resolution
- Effective task prioritization
- Stock management
- Efficient schedule management
- Strategic goal setting
- Staff management
Timeline
Senior Game Technician
Dave and Busters #0020
09.1999 - Current
Electronic Components
Lewis And Clark Vocational School
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