Dedicated professional with a strong focus on customer engagement, problem-solving and quality control. Recognized for effective teamwork and reliability, committed to enhancing team performance to meet operational goals.
Overview
10
10
years of professional experience
Work History
Intelligence Specialist
U.S. Navy
Virginia Beach, VA
09.2025 - Current
Analyzed intelligence data in a student capacity.
Assisted in the preparation of student intelligence briefings.
Blue Jacket of the Month Finalist.
Barista Trainer
Toasty Goat Coffee Co.
Columbia, MO
10.2022 - 04.2025
Trained new baristas on coffee preparation techniques and customer service standards.
Oversaw daily barista operations, ensuring consistency in beverage quality and presentation.
Monitored inventory levels to ensure company profit.
Youth Ministry Intern
Christian Fellowship Church
Columbia, MO
01.2024 - 07.2024
Mentored teens in leadership roles, promoting personal development and teamwork skills.
Facilitated weekly discussion groups, encouraging open dialogue on faith and life challenges.
Prepared and delivered sermons geared towards teens.
Bartender
University Club of Missouri Catering and Event Services
Columbia, MO
08.2019 - 03.2020
Crafted and served beverages in high-volume events, ensuring quality and presentation standards.
Collaborated with catering team to execute seamless service during diverse events.
Maintained cleanliness and organization of bar area, adhering to safety and health regulations.
Backroom Coordinator
T.J. Maxx
Kansas City, MO
03.2016 - 01.2019
Coordinated the receipt and processing of shipments, maintaining quality standards throughout.
Collaborated with sales teams to optimize product availability based on customer demand trends.
Processed customer transactions efficiently using point-of-sale systems.
Education
Master of Science - Student Ministry
Midwestern Baptist Theological Seminary
Kansas City, MO
05-2024
Bachelor of Arts - Sociology
University of Missouri
Columbia, MO
05-2021
Skills
Customer engagement
Data entry
Employee training
Organization
POS system operation
Problem-solving
Public speaking
Quality control
Reliability
Retail sales
Teamwork
Time management
Timeline
Intelligence Specialist
U.S. Navy
09.2025 - Current
Youth Ministry Intern
Christian Fellowship Church
01.2024 - 07.2024
Barista Trainer
Toasty Goat Coffee Co.
10.2022 - 04.2025
Bartender
University Club of Missouri Catering and Event Services