Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

MICHAEL COPELAND

Washington

Summary

SENIOR EXECUTIVE - MANAGEMENT Accomplished manager known for driving revenue and capitalizing on new business opportunities in highly–competitive mortgage and banking industry. Strength in building sustainable business and community relationships complemented by strong sales, marketing, and entrepreneurial skills. Demonstrated record of success directing teams accountable for producing millions of dollars in monthly loan revenue. Engaging leader able to cultivate productive, knowledgeable teams through effective coaching and mentoring.

Overview

11
11
years of professional experience

Work History

Market Sales Manager SE Market

Jefferson Bank
12.2022 - Current
  • Elevated team productivity using practical training and motivational strategies
  • Oversaw clerical staff, directing and monitoring sales activities
  • Promoted products at meetings, conferences and workshops
  • Directed and coordinated sales for new and existing items and services
  • Focused sales and marketing efforts on customer preferences and consumer trends

Area Sales Manager

Union Home Mortgage
03.2020 - 12.2022
  • Accomplished corporate goals by implementing company’s strategic sales plans
  • Optimized sales initiatives based on feedback and data gathered on customer preferences and market trends
  • Elevated team productivity using practical training and motivational strategies

Branch Manager

The Money Store
06.2019 - 03.2020
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

Director of Mortgage Lending

Heritage Community Bank
06.2017 - 06.2019
  • Accountable for Mortgage Division with loan growth, recruitment of loan originators and promotion of Bank presence within the mortgage community

National Sales Manager

Septic Services
02.2016 - 03.2018

Branch Manager

Guaranteed Rate
02.2015 - 02.2016

Sales Manager

Liberty Lending Consultants
06.2014 - 02.2015

Senior Loan Officer

Flagstar Bank, FSB
11.2013 - 06.2014

Education

Bachelor of Science - Business Administration

LINCOLN UNIVERSITY
Jefferson City, MO

Skills

  • Recruitment & Training
  • Coaching & Mentoring
  • Partnership Building
  • Account Development
  • Sales Cycle Management
  • Marketing & Brand Building
  • Problem Solving
  • Revenue Generation
  • Business Growth
  • Data-driven decision making
  • Social media marketing

Affiliations

  • Member: Franklin County Board of Realtors
  • Member: Washington Elks Lodge #1559 – PER & Past Board President
  • Lifetime Member: Whitetails Unlimited
  • Member: Quails Forever

Timeline

Market Sales Manager SE Market

Jefferson Bank
12.2022 - Current

Area Sales Manager

Union Home Mortgage
03.2020 - 12.2022

Branch Manager

The Money Store
06.2019 - 03.2020

Director of Mortgage Lending

Heritage Community Bank
06.2017 - 06.2019

National Sales Manager

Septic Services
02.2016 - 03.2018

Branch Manager

Guaranteed Rate
02.2015 - 02.2016

Sales Manager

Liberty Lending Consultants
06.2014 - 02.2015

Senior Loan Officer

Flagstar Bank, FSB
11.2013 - 06.2014

Bachelor of Science - Business Administration

LINCOLN UNIVERSITY
MICHAEL COPELAND