Michael Cook
Kansas City
Summary
Service-oriented Delivery Professional with a demonstrated record of road safety and a clean driving history. Planned and managed efficient routes to maximize deliveries and customer satisfaction while logging daily activities and coordinating customer paperwork. Adapted to changing situations to overcome challenges and consistently met daily targets through expert loading, unloading, and transportation.
Overview
4
4
years of professional experience
Work History
Cargo Van Delivery Driver
Capital Express
Kansas City
05.2023 - 07.2027
- Delivered packages efficiently across multiple routes daily.
- Managed time effectively to meet tight delivery deadlines.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded and unloaded cargo while adhering to safety protocols.
- Navigated routes with relevant map programs and GPS systems.
- Collaborated with dispatch team to optimize delivery routes.
- Communicated effectively with customers regarding delivery schedules.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Maintained accurate records of returns, deliveries and pickups.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Verified accuracy of items loaded onto truck against shipping documents.
- Assisted clients in identifying and addressing specific delivery needs.
- Assisted in training new drivers on route navigation and procedures.
- Reviewed delivery documents and orders and reported errors to supervisor.
Education
Central High School
Kansas City, MOSome College (No Degree) -
Penn Valley Community College
Kansas City, MOSkills
- Route planning
- Route navigation
- GPS navigation
- Map reading and navigation skills
- Local routes
- Delivery documentation
- Cargo handling
- Load securing
- Delivery schedule development
- Package scanning
- Local delivery
- Safety compliance
- Traffic laws
- Punctual and reliable
- Dependable and reliable
- Clean driving record
- Valid Driver's license
- Strong directional skills
- Multitasking and organization
- Record keeping
- Dispatch communication
- Customer communication
- Customer service
- Team collaboration
- Conflict resolution
- Training and mentoring
- Client relationship management
- Clear communication
- Dry vans
- Mileage tracking
- Clean driving record
- Delivery schedule development
- Traffic laws
- Safe driving
Timeline
Cargo Van Delivery Driver
Capital Express
05.2023 - 07.2027
Central High School
Some College (No Degree) -
Penn Valley Community College