Michael Cicero
North Kansas City
Summary
Dynamic sales and marketing professional with a proven track record at Premier Roofing, enhancing sales effectiveness by 20% through expert customer service and strategic sales training. Excelled in building robust business relationships and mastering product knowledge, significantly expanding market presence and customer base.
Overview
8
8
years of professional experience
Work History
Business Development Representative
Necco Coffee
Kansas City
09.2023 - Current
- Expanded reach into emerging markets, boosting profits by 20%.
- Achieved 10% increase in customer base via outbound initiatives.
- Secured contracts with leading corporations, achieving significant 20% annual revenue growth.
Field Sales Representative
Premier Roofing
Kansas City
03.2017 - 01.2025
- Cold called 1,000+ homeowners, resulting in 150+ new roof installations and $1.5M in revenue in my tenure as a Field Representative
- Exceeded sales quota by 20 % for three consecutive quarters, earning recognition as a top-performing sales representative
- Grew the customer base of my specific territory by 40 % through strategic partnerships and outbound activities
- Established a presence in new markets and territories, resulting in a 30 % increase in profits
Community Education Coordinator
Harbor Hospice
Independence
05.2023 - 08.2023
- Facilitated entry of 40 patients into Hospice, achieving a 20% rise in Northland territory census.
- Partnered with local organizations to tackle social and economic challenges affecting the elderly.
- Established positive relationships with healthcare professionals and healthcare community members, resulting in increased awareness of hospice care and what it entails.
- Responded to patient inquiries, and provided education and guidance to ensure that they understood their care plan.
Sales and Marketing Director
Aspire Nursing Home
Platte City
12.2022 - 05.2023
- Maintained a consistent occupancy rate of 95%.
- Facilitated collaboration among physicians, physical therapists, nurses, social workers, and healthcare providers to maintain high care standards.
- Conducted weekly evaluations for potential residents.
- Executed marketing strategies across the greater North Kansas City Healthcare network, targeting established hospitals.
- Conducted tours and led marketing campaigns.
Field Sales Supervisor
Premier Roofing
Kansas City
01.2020 - 01.2021
- Designed and executed sales training programs to enhance skill sets, driving a 20% improvement in sales effectiveness.
- Implemented referral network acquired as sales representative to enhance customer relationships.
- Led a group of 5 sales reps, achieving a 50% boost in team sales within twelve months.
- Provided hands-on training for improved sales techniques, which achieved a 40% increase in closure rates.
Education
General Education -
Missouri Southern State University
JoplinSkills
- Customer Service
- Fast Learner
- Proficient in communication
- Microsoft Office
- Communication Skills
- Sales
- Marketing
- Closing
- Contract negotiation and closing tactics
- Product knowledge
- Business relationship management
- Pipeline generation
- Lead prospecting
Timeline
Business Development Representative
Necco Coffee
09.2023 - Current
Community Education Coordinator
Harbor Hospice
05.2023 - 08.2023
Sales and Marketing Director
Aspire Nursing Home
12.2022 - 05.2023
Field Sales Supervisor
Premier Roofing
01.2020 - 01.2021
Field Sales Representative
Premier Roofing
03.2017 - 01.2025
General Education -
Missouri Southern State University