Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Bush

Saint Charles,MO

Summary

Dynamic Field Inspector with a proven track record at Seek Now, adept at enhancing inspection efficiency through advanced technology. Skilled in quality assurance and problem-solving, I consistently deliver detailed reports and facilitate timely resolutions. Committed to professionalism and confidentiality, I adapt in fast-paced environments while maintaining high standards of service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Field Inspector

Seek Now
05.2021 - Current
  • Completed thorough written descriptions and took photographs to document conditions.
  • Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
  • Drafted detailed reports on findings of inspections.
  • Examined relevant notes prior to inspections in order to become acquainted with property features.
  • Facilitated timely resolution of identified problems by promptly communicating findings to appropriate parties for corrective action plans implementation.
  • Used hand tools and gauges to take measurements.
  • Annually renewed my HAAG certification in case my damage identification abilities were called into question.
  • Always maintain an appropriate level of professionalism with policy holders, contractors, and clients.
  • Traveled to many different homes and states for catastrophe events.
  • Have managed and completed up to 9 claims in a single day.

Driver, Machine Observer, Package Handler

United Parcel Service
10.2009 - 02.2021
  • Driver - Delivered materials to job sites ranging from 1-40 times per day and or residencies 100-250 times per day. Often working 50% above hourly expectations.
  • Driver - Adapting to new routes, environments, and terrain requiring on the spot problem solving on a regular basis.
  • Driver - Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions. Saving time and company assets.
  • Driver - Used hand-held scanners and physical logs to accurately track item movements for customer convenience.
  • Driver -Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
  • Driver - Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Driver - Kept management looped in on daily activities by updating software logs with information such as mileage, gas use, missing parcel, non deliveries and any special incidents.
  • Driver - Answered, scheduled and responded to on demand calls at specific times and locations. Remapping entire routes if necessary to meet expectations.
  • Driver - Delivered goods and products to customer on time and in excellent condition.
  • Driver/Machine Observer - Inspected conveyor and vehicle equipment twice daily. Used troubleshooting approaches to keep machines operational and safe for all shifts.
  • Machine Observer - Operated conveyor equipment safely and efficiently with teams ranging from 5-20 employees. Ensuring their safety and my own.
  • Machine Observer/Package Handler - Removed jams and unblocked conveyor system to maintain flow of goods.
  • Package Handler - Loaded and secured items in trucks to avoid damage to parcels. Worked 43% faster than the hourly expectation.
  • Package Handler - Assisted management with volume coordination during busy periods, developing new skills in management and leadership while boosting warehouse efficiency.
  • All positions - Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Sales Associate

Academy Outdoor And Sports
09.2015 - 12.2015
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Engaged with customers to effectively build rapport and lasting relationships while escorting heavy irregulars to their vehicles.

Stock Associate

Rue21
04.2013 - 09.2013
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Greeted customers and directed to requested products.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Answered customer questions and provided detailed product information.
  • Centralized security of all store products by attaching appropriate tags to each and every item.

Machine Operator

Flextronics
04.2012 - 06.2012
  • Operated forklift and cherry picking equipment for a computer warehouse.

Education

No Degree - Fire Science

Jefferson Community And Technical College
Louisville, KY

Skills

  • Logging Paperwork
  • Confidentiality Understanding
  • Safely Climbing Tall/Steep Buildings
  • Damage Identification
  • Traveling for Work
  • Repair
  • Product Sales
  • Machinery Operations
  • Quality Assurance Controls
  • Shipping and Receiving
  • Forklift Operation
  • Fragile Item Handling
  • Hazardous Material Handling
  • Problem Solving
  • Management
  • Customer Service

Certification

Certifications:

  • February, 2015: Emergency Management Institute - IS-00100.b Introduction to the Incident Command System
  • February, 2015: Emergency Management Institute - IS-00200.b ICS for Single Resources and Initial Action Incident
  • February, 2015: Emergency Management Institute - IS-00700.a National Incident Management (NIMS) An Introduction
  • February, 2015: Emergency Management Institute - IS-00800.b National Response Framework, An Introduction
  • October, 2015: Ky Fire Commission - Hazmat Operations
  • April, 2016: Ky Fire Commission - Firefighter Survival
  • April, 2016: Ky Fire Commission - Firefighter Rescue
  • April, 2016: Ky Fire Commission - Hazardous Materials Technician
  • September, 2019 American Heart Association - Basic Life Support (CPR and AED)
  • Jefferson Community and Technical College - Basic Firefighter
  • Jefferson Community and Technical College - Advanced Firefighter
  • Jefferson Community and Technical College - Fire Officer
  • Jefferson Community and Technical College - Emergency Medical Technician
  • May, 2020: DOT card (expires 5/29/22)
  • HAAG Residential Roofing 2021-2025

Timeline

Field Inspector

Seek Now
05.2021 - Current

Sales Associate

Academy Outdoor And Sports
09.2015 - 12.2015

Stock Associate

Rue21
04.2013 - 09.2013

Machine Operator

Flextronics
04.2012 - 06.2012

Driver, Machine Observer, Package Handler

United Parcel Service
10.2009 - 02.2021

Certifications:

  • February, 2015: Emergency Management Institute - IS-00100.b Introduction to the Incident Command System
  • February, 2015: Emergency Management Institute - IS-00200.b ICS for Single Resources and Initial Action Incident
  • February, 2015: Emergency Management Institute - IS-00700.a National Incident Management (NIMS) An Introduction
  • February, 2015: Emergency Management Institute - IS-00800.b National Response Framework, An Introduction
  • October, 2015: Ky Fire Commission - Hazmat Operations
  • April, 2016: Ky Fire Commission - Firefighter Survival
  • April, 2016: Ky Fire Commission - Firefighter Rescue
  • April, 2016: Ky Fire Commission - Hazardous Materials Technician
  • September, 2019 American Heart Association - Basic Life Support (CPR and AED)
  • Jefferson Community and Technical College - Basic Firefighter
  • Jefferson Community and Technical College - Advanced Firefighter
  • Jefferson Community and Technical College - Fire Officer
  • Jefferson Community and Technical College - Emergency Medical Technician
  • May, 2020: DOT card (expires 5/29/22)
  • HAAG Residential Roofing 2021-2025

No Degree - Fire Science

Jefferson Community And Technical College
Michael Bush