Dedicated server with a strong work ethic and effective communication skills as well as over seven years of experience . Proven ability to resolve conflicts and manage guest inquiries promptly, ensuring satisfaction and a positive dining experience.
Overview
11
11
years of professional experience
Work History
Server
Red Lobster
Joplin
08.2018 - Current
Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
Provided excellent customer service to ensure satisfaction.
Addressed guest inquiries and swiftly resolved issues, ensuring customer satisfaction.
Took and processed customer orders efficiently and accurately.
Maintained cleanliness and organization of dining area and service stations.
Trained new servers on restaurant procedures and menu items.
Facilitated training for new servers by demonstrating service techniques and restaurant protocols, improving onboarding process.
Custodian
Galena High School
Galena
11.2014 - 08.2018
Maintained cleanliness in classrooms, hallways, and restrooms daily.
Operated cleaning equipment including floor buffers and vacuums effectively.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Assisted with special projects related to custodial care.
Maintained accountability for building keys, master keys and access cards.
Performed landscaping tasks and removed litter to maintain grounds.