Michael Brescilli II
Wentzville
Summary
Dynamic and customer-focused, adept at enhancing guest experiences through interactive communication and problem-solving. Is able to adapt to new learning environments. Proven ability in cash handling and suggestive selling, consistently maintaining a clean and organized environment while fostering strong relationships with regular patrons.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Cracker Barrel
12.2025 - 01.2026
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Crew Member
Chipotle
09.2025 - 11.2025
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
Arctic Circle
01.2025 - 08.2025
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Prepared salads, soups and sandwiches for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate of Science - General Studies
Urshan University
Wentzville, MO05-2027
Skills
- Problem-solving
- Performance improvement
- Customer feedback management
- Cash handling
- Attention to detail
- Interactive communication skills
Certification
- Food handler certified
Languages
English
Native or Bilingual
Timeline
Server
Cracker Barrel
12.2025 - 01.2026
Crew Member
Chipotle
09.2025 - 11.2025
Crew Member
Arctic Circle
01.2025 - 08.2025
Associate of Science - General Studies
Urshan University