Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Micah Pippens

Saint Peters,MO

Summary

Dynamic Shift Manager at Lee's Famous Chicken with strong team leadership and problem-solving skills. Achieved significant cost savings through effective inventory control while enhancing customer satisfaction. Proven adaptability in fast-paced environments, demonstrating reliability and attention to detail. Committed to continuous improvement and fostering teamwork for optimal performance.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Shift Manager/Key Holder

Lee's Famous Chicken
06.2024 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Managed staff hiring, training and supervision.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Successfully drove new product lines to increase annual profits by 35%.

Warehouse Packer

J and J Food and Snacks
07.2023 - 12.2023
  • Loaded merchandise into specific packages suited for product dimensions.
  • Packed, weighed and shipped items per customer specifications.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Created shipping labels to complete daily order processing.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Order Picker

McKesson
02.2022 - 01.2023
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Stocked shelves to match planogram images and instructions.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Located needed merchandise in inventory using application software and placed on skids for transport to shelves.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.

Cook

Redbirds Sports Bar and Grill
08.2021 - 01.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Receiving Specialist

Natoli Engineering Company
01.2020 - 11.2020
  • Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
  • Provided new item setup, merchandising and inventory control.
  • Built professional relationships with key personnel within supplier organizations.
  • Coordinated intake of up to 300 large shipments per day.
  • Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
  • Improved inventory tracking by establishing system to check-in and check-out items.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Sorted and delivered materials to different work areas and staff.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Partnered with representatives from different carriers to arrange materials shipments.

Cook

Popeyes Chicken
12.2018 - 01.2020
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared and served various food items in fast-paced small environment.

Education

High School Diploma -

(FHSD) Francis Howell High-School District
Saint Charles, MO
06-2017

Skills

  • Strong team leadership
  • Problem-solving skills
  • Versatile in dynamic environments
  • Health and safety
  • Critical thinking
  • Task prioritization
  • Adaptability and flexibility
  • Attention to detail
  • Goal setting
  • Self motivation
  • Creativity and originality
  • Reliability

Accomplishments

The greatest accomplishment yet, is to be the best father and role model to my son. I am a Proud Dad.

Timeline

Shift Manager/Key Holder

Lee's Famous Chicken
06.2024 - Current

Warehouse Packer

J and J Food and Snacks
07.2023 - 12.2023

Order Picker

McKesson
02.2022 - 01.2023

Cook

Redbirds Sports Bar and Grill
08.2021 - 01.2022

Receiving Specialist

Natoli Engineering Company
01.2020 - 11.2020

Cook

Popeyes Chicken
12.2018 - 01.2020

High School Diploma -

(FHSD) Francis Howell High-School District

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Micah Pippens