Miah Easley
Florissant
Summary
Dynamic and detail-oriented professional with experience at Great Clips and Target. Proven track record in enhancing customer satisfaction through personalized consultations and effective communication. Skilled in organization and time management, successfully implemented visually appealing displays that boosted sales. Committed to maintaining a clean and welcoming environment while providing exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Style Consultant
Target
10.2023 - Current
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Receptionist
Great Clips
05.2024 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Hair Salon Assistant
Great Clips Salon
05.2024 - 08.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Education
McClure North High School
Florissant, MO05.2024
North Technical High School
Florissant, MO05.2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Certification
Cosmetology License
Timeline
Receptionist
Great Clips
05.2024 - 08.2024
Hair Salon Assistant
Great Clips Salon
05.2024 - 08.2024
Style Consultant
Target
10.2023 - Current
McClure North High School
North Technical High School