Dedicated professional with experience in team training and operational management. Known for flexibility and hard work, consistently driving efficiency and enhancing customer experiences through effective problem-solving.
Work History
Shift Manager
4 Years 7 Months
Papa Johns | 12.2021 - Current
Trained and mentored team members on best practices in food preparation and customer service.
Supervised daily operations to ensure efficient workflow and optimal product quality.
Implemented inventory control measures to reduce waste and manage stock levels effectively.
Developed and enforced health and safety protocols to maintain compliance with regulations.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Coordinated team efforts during high-volume periods to meet service expectations consistently.
Team Member
1 Year 11 Months
Walmart | 01.2020 - 12.2021
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Shift Supervisor | Operations Manager (Food Service & Retail) at DE Foods LLCShift Supervisor | Operations Manager (Food Service & Retail) at DE Foods LLC