Melvin Gray

• Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
• Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
• Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.

• Contributed to product development efforts by providing crucial data regarding material performance under various conditions.
• Enhanced product quality by conducting thorough lab tests and analyses on raw materials and finished products.
• Following SOP as written and adhering to OSHA and AABB (american association of blood banks) guidelines.
• Sample collection, testing , analysis and review
• Utilization of laboratory equipment including sample analyzers (XED and XN series), line welders.
• Quality control and maintenance of equipment
• Completed recordkeeping, filing and data entry duties.
• Inspected items and compared against standards to meet regulatory requirements.
• Reported problems and concerns to management.

• Ensured timely deliveries by coordinating with transportation providers and monitoring shipment schedules.
• Inspected merchandise for damage and discrepancies with documentation.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Reduced product damage during transit through careful packaging, labeling, and loading procedures.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
• Processed required paperwork to expedite handling of shipped and received goods.

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• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Performed cash, card, and check transactions to complete customer purchases.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped maintain cleanliness standards and food safety standards at affiliated restaurants (Chick Fil A, Papa Johns, Zen Asian, and Mooyah Burger)
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Used POS system to enter orders, process payments and issue receipts.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Handled cash with high accuracy and took care to check bills for fraud.
• Kept facility clean and neat with regular attention to maintenance demands.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.