Melody Hicks
Brumley
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Diner 54
Waitressing
Kirksville
04.2025 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
Rose’s Cafe
Waitressing
Kirksville
03.2025 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Lafuenta
Kirksville
05.2025 - 06.2025
- Provided exceptional customer service in a high-end dining environment.
- Assisted with menu recommendations to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
Server
TK Prime Steakhouse
Kirksville
03.2024 - 06.2025
- Assisted with menu recommendations to enhance dining experiences.
- Provided exceptional customer service in a high-end dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Set up and arranged tables for various dining events and occasions.
- Adhered to safety and health regulations while serving food and beverages.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
Kirksville R3 Highschool
Kirksville, MissouriSkills
- Customer service
- Point-of-sale operation
- Menu knowledge
Certification
CPR
OSHA
Accomplishments
- Honor Roll all 4 years
- Most improved in wresting
- 2 year all conference
- 4 year plaque
Timeline
Server
Lafuenta
05.2025 - 06.2025
Diner 54
Waitressing
04.2025 - 10.2025
Rose’s Cafe
Waitressing
03.2025 - 07.2025
Server
TK Prime Steakhouse
03.2024 - 06.2025
Kirksville R3 Highschool