Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Wicks

Butler

Summary

Hardworking Assistant with demonstrated clerical and office leadership skills.

Experienced in organizing schedules, routing correspondence, and stocking supplies for expected needs.

Team-oriented and diplomatic in working with people from diverse backgrounds.

Attentive and personable bringing fifteen (15) years of experience in various office environments.

Experienced and successful at delivering vital clerical information to co-workers as well as customers.

Demonstrated abilities in analytical problem solving.

Professional with fifteen (15)years of experience playing key role in attaining daily objectives and long-term goals. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.

Overview

18
18
years of professional experience

Work History

PRO SE PARALEGAL/ FULL SERVICE FILING COORDINATOR

Better Life Plans
07.2024 - Current
  • Draft professional legal documents for interested parties of Court cases.
  • Communicate via email and Teams with attorneys, supervisors and team members regarding documents to be drafted.
  • Communicate with Court Clerks regarding case statuses and Service Dates via telephone.
  • Maintain and organize electronic files.
  • Upload files from my computer to the operating system Dynamics.
  • Notate files as needed electronically.
  • Participate in daily and weekly meetings proactively with team members and other colleagues.
  • Shadow and train new employees of the department to ensure all BLP systems, programs and procedures are followed correctly and sufficiently.

Legal Assistant/Office Manager

Katie J. Evans, Attorney At Law
01.2018 - 04.2021
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation regarding clients.
  • Oversaw office inventory by ordering and stocking office supplies as needed.
  • Authored clear and professional legal documents and letters to clients accordingly.
  • Sorted, opened and communicated incoming correspondence and deliveries to help attorney respond quickly to business and client requirements.
  • Answered telephone promptly and professionally and directed and/or assisted clients and attorneys accordingly.
  • Filed court documents electronically in their proper jurisdictions.
  • Communicated with court clerks, judges and other attorneys accordingly.

Legal Assistant/Office Manager

Laura West, West Law Office
05.2016 - 01.2018
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation regarding clients.
  • Oversaw office inventory by ordering and stocking office supplies as needed.
  • Authored clear and professional legal documents and letters to clients accordingly.
  • Sorted, opened and communicated incoming correspondence and deliveries to help attorney respond quickly to business and client requirements.
  • Answered telephone promptly and professionally and directed and/or assisted clients and attorneys accordingly.
  • Filed court documents electronically in their proper jurisdictions.
  • Communicated with court clerks, judges and other attorneys accordingly.

Deputy Clerk

Bates County Courthouse
02.2014 - 05.2016
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Documented exhibits admitted during hearings.
  • Drafted professional court correspondence to interested parties of court cases.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Met with judges, lawyers and police officials to coordinate functions of court.
  • Answered telephone calls accordingly to take messages and transfer calls to appropriate colleagues.
  • Maintained docket calendar and database for Circuit Civil court proceedings.
  • Used recording equipment to record court proceedings and make notes accordingly.

Legal Assistant/Secretary

J. Roger Irvin, Attorney At Law
09.2007 - 02.2014
  • Organized files for court proceedings.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls and emails to clients and prospective clients.
  • Screened telephone calls and forwarded accordingly.
  • Scheduled and made appointments for attorneys.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Filed documents with courts on behalf of attorney.
  • Assisted attorneys in collecting employment, medical and other records from clients and opposing attorneys.

Education

High School Diploma -

Butler R5 High School
05.1999

Skills

  • Complex Problem Solving
  • Handling Customer Complaints
  • Documentation and Recordkeeping
  • Attention to Detail
  • Information Security
  • Friendly and Relatable
  • Confidence and Drive
  • Verbal and Written Communication
  • Office Equipment Management
  • Adaptable and Resilient
  • Multitasking and Prioritization
  • Honesty and Integrity

Timeline

PRO SE PARALEGAL/ FULL SERVICE FILING COORDINATOR

Better Life Plans
07.2024 - Current

Legal Assistant/Office Manager

Katie J. Evans, Attorney At Law
01.2018 - 04.2021

Legal Assistant/Office Manager

Laura West, West Law Office
05.2016 - 01.2018

Deputy Clerk

Bates County Courthouse
02.2014 - 05.2016

Legal Assistant/Secretary

J. Roger Irvin, Attorney At Law
09.2007 - 02.2014

High School Diploma -

Butler R5 High School

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