Assistant Manager
Freddy's Frozen Custard & Steakburgers
Columbia
03.2018 - 07.2023
- Assisted in managing daily operations and staff scheduling at Freddy's.
- Trained new employees on customer service and food preparation standards.
- Coordinated inventory management and supply orders for kitchen efficiency.
- Ensured compliance with health and safety regulations during food handling.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.