Melissa Shelby

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
• Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
• Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
• Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
• Planned both theory and practical lessons for Number students.

• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
• Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
• Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Server trainer. Hired and trained all service staff. In charge of all inventory. Opened and closed restaurant. Coordinated 36+ servers and management staff.