Melissa Lohr

• Escorted patients to the examination rooms , ensuring a welcoming environment.
• Confirmed patient identity and date of birth. Measured and documented vital signs.
• Conducted medication reconciliation and updated comprehensive health information in patient chart to maintain accurate medical records.
• Facilitated requests for external medical records to ensure seamless continuation of patient care.
• Managed scheduling of colonoscopies, EGD procedures, and other diagnostic tests as per physician requests. Oversaw arrangements for patient follow-up appointments to ensure continuity of care.
• Prepare the room for the patient's procedure, ensuring all necessary equipment and supplies are ready.
• Clean and disinfect the exam rooms between patients. Also, stocked supplies.

When I first began working for Specialty Alliance, I was an Endoscopy Technician. My duties included: Assisting the physician with retrieving biopsies and using a snare to remove polyps. Cleaning and disinfecting of colonoscopes. Performed quality control testing. Disinfected the procedure room between patients.

• Escorted patients to examination rooms, ensuring a welcoming environment.
• Confirmed patient identity and date of birth. Measured and documented vital signs.
• Conducted medication reconciliation and updated comprehensive health information in patient chart to maintain accurate medical records.
• Organized examination room setup, ensuring availability of all necessary equipment and supplies.
• Managed requests for external medical records, enhancing the continuity of care for patients.
• Organized scheduling of new patient and follow-up appointments.
• Executed verification of insurance coverage and collected copayments efficiently.
• Executed cleaning and disinfection protocols for exam rooms to ensure patient safety and hygiene standards.
• Assisted patients by answering telephone inquiries and resolving concerns. Directed incoming calls to appropriate staff members for further assistance.

While at Mosaic Life Care, I worked in Primary Care, Endocrinology, and Radiation Oncology.