Melissa Hampton
Kansas City
Summary
Results-focused culture professional skilled in fostering inclusive and thriving workplace environments. Strong emphasis on team collaboration and driving organizational success. Demonstrated ability in conflict resolution, employee engagement, and change management. Known for adaptability and reliable performance in dynamic settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
Director of Culture and Engagement
Ignite Medical Resort, Kansas City
Kansas City, MO
08.2019 - Current
- Spearheaded organization-wide culture and HR strategy, leading full-cycle recruitment, onboarding, engagement, and retention initiatives to strengthen workforce stability and performance.
- Served as a strategic advisor to senior leadership on employee relations, labor management, performance processes, and organizational change.
- Championed equity, diversity, inclusion, and belonging initiatives, fostering a high-engagement workplace culture aligned with organizational values.
- Drove data-informed decision-making by tracking and analyzing metrics related to retention, job satisfaction, training effectiveness, and workplace safety.
- Ensured compliance with labor legislation, occupational health and safety standards, and compensation and benefits administration.
- Led implementation of new policies, programs, and training initiatives to support organizational growth and cultural transformation.
- Repeat winner of the Quarterly ROAR Award for Labor Management.
Business Office Manager
Tutera Senior Living
Kansas City, MO
01.2017 - 08.2019
- Managed day-to-day accounting operations for a long-term care facility, ensuring compliance with accepted accounting principles and cost reimbursement regulations.
- Oversaw accounts receivable processes, monitored delinquent accounts, and supported monthly financial reporting including balance sheets and income/expense statements.
- Implemented and maintained accounting policies, standardized procedures, and internal controls to improve accuracy and efficiency.
- Administered resident trust fund accounting, ensuring regulatory compliance and providing quarterly financial statements to residents.
- Coordinated invoice approvals, vendor communications, bank reconciliations, and trial balances to maintain financial integrity.
- Safeguarded confidential financial and protected health information (HIPAA compliance) while supporting audits, system improvements, and administrative operations.
Director of Human Resources/Workforce Manager
Woodbine Healthcare and Rehabilitation, Royal Terrace
Kansas City, MO
07.1998 - 01.2017
- Led recruitment strategies to attract top talent and reduce turnover rates.
- Implemented employee development programs enhancing workforce skills and engagement.
- Developed performance management systems to align staff goals with organizational objectives.
- Streamlined onboarding processes improving new hire integration and retention.
- Fostered a positive workplace culture through initiatives promoting diversity and inclusion.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
Education
No Degree -
Fort Hays State University
Hays, KSHigh School Diploma -
Hays High School
Hays, KS05-1994
Skills
- Strategic visioning
- Innovative thinking
- Problem-solving aptitude
- Time management abilities
- Employee engagement
- Teamwork and collaboration
- Recruitment and hiring
- Employee recognition programs
Timeline
Director of Culture and Engagement
Ignite Medical Resort, Kansas City
08.2019 - Current
Business Office Manager
Tutera Senior Living
01.2017 - 08.2019
Director of Human Resources/Workforce Manager
Woodbine Healthcare and Rehabilitation, Royal Terrace
07.1998 - 01.2017
No Degree -
Fort Hays State University
High School Diploma -
Hays High School