Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Haerr

Taylor

Summary

Retail Sales Associate with more 6 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Expert retail sales professional offering 6 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
05.2017 - Current
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Booker High School
Sarasota, FL
05.2015

Skills

  • Product Knowledge
  • Delivery Procedures
  • Cash Counting
  • Personal Interviews
  • Delivery Management
  • Customer Needs Assessments
  • Providing Feedback
  • Online Platforms
  • Mobile Ordering Understanding

Timeline

Cashier

Walmart
05.2017 - Current

Booker High School
Melissa Haerr