Melissa Eiken
Richmond
Summary
Head Cashier Supervisor at Lowes Home Improvement with a proven track record in enhancing organizational growth and customer satisfaction. Experience in cash handling and employee scheduling, I effectively trained staff and resolved complaints, ensuring peak operational efficiency and a positive shopping experience.
Overview
6
6
years of professional experience
Work History
Head Cashier Supervisor
Lowes Home Improvment
06.2014 - 04.2020
- Supervised daily cash operations, ensuring accuracy and efficiency in financial transactions.
- Trained and mentored new cashiers on operational procedures and customer service.
- Created schedules for cashier staff, making sure their was coverage during peak hours to reduce wait times.
- Mentored new hires by demonstrating best practices in customer service and cashiering techniques.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
High School Diploma -
Parkhill High
Kansas City, MO05-1995
Skills
- Organizational growth
- Motivational skills
- Cash handling expertise
- Health and safety compliance
- Cash register operation
- Employee scheduling
- Customer complaints handling
- 10 key
Timeline
Head Cashier Supervisor
Lowes Home Improvment
06.2014 - 04.2020
High School Diploma -
Parkhill High