Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Melinda Walton

Springfield,MO

Summary


Resourceful and experienced worker offering expertise in customer service, dispatching and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Experience with Microsoft Word and PowerPoint. Hard worker and very dependable. Determined to make sure the job gets done right and on time.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Secretary/Dispatcher

417 Paving LLC
03.2025 - 06.2025
  • Serve as the primary point of contact for internal and external communication via phone, email, and in person.
  • Coordinate and schedule appointments, meetings, and transportation or service calls.
  • Maintain organized records of dispatch activities, correspondence, and confidential files.
  • Prepare and proofread documents, reports, and memos for accuracy and clarity.
  • Utilize office software and dispatch systems to enter data, track activities, and manage workflows.
  • Monitor and communicate with drivers or field staff to provide real-time updates and routing instructions.
  • Manage office supplies, handle mail and deliveries, and support general clerical duties.
  • Address inquiries and resolve issues promptly with professionalism and courtesy.
  • Assist in improving operational efficiency through collaboration and problem-solving.

Nurse Assistant

Republic Nursing and Rehab
01.2025 - 03.2025
  • Assisted patients with daily living activities, enhancing comfort and promoting independence.
  • Monitored vital signs, ensuring timely reporting of changes to nursing staff.
  • Implemented infection control protocols, maintaining a safe environment for patients and staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Owner

Air Ride Transportation
07.2022 - 01.2025
  • Found and booked loads for my driver.
  • Managed daily operations, ensuring timely transportation services and customer satisfaction.
  • Developed strategic partnerships with local businesses to expand client base and enhance service offerings.
  • Followed all FMCSA and DOT regulations
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.

Business Card Specialist

Chase Bank
10.2021 - 07.2022
  • Service businesses with their business credit card needs from credit line increases to adding or removing employees.

RCA

United States Postal Service
08.2016 - 10.2021
  • Sorted mail according to order of address, delivered mail and packages to customers on route, Loaded and secured items in trucks to avoid damage to parcels during delivery.

Production

Buckhorn Inc.
01.2014 - 08.2016
  • Developed and maintained strong and clear communication and rapport with plant personnel. Cleaned and stacked parts to be shipped off to customers. Filed and sorted paperwork for weekly duties in maintenance. Helped organize parts room and add new and existing parts into the maintainizer system.

Executive Housekeeper

Econo Lodge
05.2009 - 12.2013
  • Made sure all finger marks and smudges were off vertical surfaces, including doors frames, glass partitions, exterior surfaces of lighting fixtures, including glass and plastic enclosures. Made sure all trash was emptied and all waste receptacles were clean. Checked all vacant rooms and made sure they were at occupant-ready status. Figured up time cards and cost control sheets and ordered linen as needed.

Forklift driver/parts sorter

Springfield Remanufacturing Corporation
09.2007 - 09.2008
  • Unloaded, picked, staged and loaded products for shipping. Transported goods from racks and shelves. Cleaned and sorted parts to be put back on engines.

Skills

  • Quick learner
  • Microsoft Office
  • Hardworking
  • Computer proficient
  • Cooperative team member
  • Exceptional time management
  • File management
  • Verbal and written communication
  • Quickbooks
  • Supply ordering
  • Fast learner
  • Microsoft office

Certification

Freight movers school, Certificate of completion to become a freight broker

Timeline

Secretary/Dispatcher

417 Paving LLC
03.2025 - 06.2025

Nurse Assistant

Republic Nursing and Rehab
01.2025 - 03.2025

Owner

Air Ride Transportation
07.2022 - 01.2025

Business Card Specialist

Chase Bank
10.2021 - 07.2022

RCA

United States Postal Service
08.2016 - 10.2021

Production

Buckhorn Inc.
01.2014 - 08.2016

Executive Housekeeper

Econo Lodge
05.2009 - 12.2013

Forklift driver/parts sorter

Springfield Remanufacturing Corporation
09.2007 - 09.2008

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Melinda Walton