Melany Munoz
Kansas City
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Restaurant Server
Tepoz Mexican Restaurant
Oak Grove
01.2025 - 08.2025
- Took customer orders and provided menu recommendations.
- Collaborated with kitchen staff to fulfill special requests and dietary needs.
- Engaged with customers to enhance their dining experience and resolve issues.
- Monitored inventory levels of supplies and communicated needs to management.
- Trained new servers on restaurant policies and procedures effectively.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Greeted and seated customers promptly, courteously, and professionally.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted in maintaining cleanliness of dining area and service stations.
Painter
Gus Painting LLC
Port Royal
10.2022 - 12.2024
- Prepared surfaces by sanding, scraping, and cleaning prior to painting.
- Applied various types of paint using brushes and sprayers for optimal finish.
- Mixed paints and coatings according to specifications for project requirements.
- Collaborated with team members to ensure efficient workflow during projects.
- Maintained tools and equipment in good working condition for safety compliance.
- Followed safety protocols and procedures to minimize hazards on job sites.
- Assisted in inventory management of paints and supplies for timely availability.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Cleaned up job sites after completion of projects.
- Used power and hand tools safely and effectively.
- Used ladders and scaffolds to reach high walls and ceilings.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Restaurant Server
Agave Mexican Grill
Port Royal
04.2024 - 07.2024
- Took customer orders and provided menu recommendations at Agave Mexican Grill.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted in maintaining cleanliness of dining area and service stations.
- Processed payments accurately using point-of-sale system.
- Engaged with customers to enhance their dining experience and resolve issues.
Customer Service Cashier
Mainline Market
Lady’s island
01.2023 - 11.2023
- Processed customer transactions efficiently and accurately at the register.
- Assisted customers with product inquiries and provided recommendations.
- Maintained a clean and organized checkout area for optimal customer experience.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Followed safety protocols to ensure a secure shopping environment for customers.
Waitress Trainee
La Nopalera
Lady’s island
07.2022 - 01.2023
- Assisted servers in delivering food and beverages to tables efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness of dining area and reset tables for next guests.
Education
Institución Educativa Suroriental De Pereira
Colombia-Pereira, RisaraldaSkills
- Customer orders
- Menu recommendations
- Inventory management
- Point-of-sale operation
- Team collaboration
- Effective communication
- Time management
- Cleanliness standards
- Cleanliness
- Check payment processing
- Customer satisfaction
- Dining customer service
- Customer service
- Cash handling
- Customer complain resolution
- Cleaning and sanitizing
- Drink preparation
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Restaurant Server
Tepoz Mexican Restaurant
01.2025 - 08.2025
Restaurant Server
Agave Mexican Grill
04.2024 - 07.2024
Customer Service Cashier
Mainline Market
01.2023 - 11.2023
Painter
Gus Painting LLC
10.2022 - 12.2024
Waitress Trainee
La Nopalera
07.2022 - 01.2023
Institución Educativa Suroriental De Pereira