Offering caring and supportive nature, ready to thrive in a healthcare setting and eager to learn and grow. Delivers foundational understanding of patient care principles and basic medical procedures. Ready to use and develop strong communication and patient care skills in a CNA role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
07.2025 - 12.2025
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Certified Nursing Assistant
Independence Health Systems
05.2024 - 05.2025
Delivered compassionate personal care to enhance patient comfort and dignity.
Assisted patients in mobility to promote independence and reduce fall risks.
Documented patient information accurately to maintain up-to-date medical records.
Collaborated with nursing staff to plan and implement individualized patient care.
Monitored and reported changes in patient conditions to the healthcare team.
Provided emotional support to patients and families during challenging times.
Executed infection control procedures to ensure a safe care environment.
Maintained equipment and supplies to support efficient daily operations.
Assisted with feeding and nutritional support for patients with dietary restrictions.
Trained and mentored new staff on best practices and patient care techniques.
Engaged in continuous learning to enhance skills and knowledge in patient care.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Zone Manager
McDonald's
04.2022 - 05.2024
Implemented training programs to enhance team skills and improve service quality.
Monitored operational compliance across multiple locations, ensuring adherence to company policies and standards.
Led cross-functional teams to achieve sales targets and improve overall zone performance.
Streamlined communication between regional managers and store teams to enhance operational efficiency.
Promoted customer relationship management practices to boost customer satisfaction and loyalty.
Resolved customer complaints promptly, maintaining high standards of service and satisfaction.