Megan Dowden
Nixa
Summary
I graduated from Academy of Hair Design's Esthetician program in December 2021. I am passionate about bringing professionality and personability together to be capable of giving the best care possible. Responsibility, education, and efficiency are the things I take most seriously within my profession. Skilled at problem-solving, following directions, making team decisions, delegating tasks if needed, and proficient with multitasking and always equip to help where wanted.
Overview
13
13
years of professional experience
Work History
PA for Self Directed Services
Maleah Alday
Springfield
03.2025 - Current
- Managed schedules for client appointments and events.
- Assisted client with daily living tasks, activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Assisted client with maintaining good personal hygiene.
- Monitored health and well-being of clients and reported significant health changes to supervisor and safety organizations.
- Drove clients to doctors' appointments and social outings.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Maintained accurate records and thorough documentation of client care activities and progress notes.
- Assisted in meal preparation, ensuring nutritional needs were met effectively.
- Educated family members about proper techniques for caring for the client at home.
- Followed safe lifting and transferring techniques to transport client.
- Aided with mobility and independence for disabled individual and continually monitored safety.
- Drove client to shop for groceries, attend doctor appointments and run errands.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Obtained sources of entertainment for client to provide full and enjoyable daily activities.
- Assisted client communication by means of American sign language or communication device.
- Helped client adjust to new lifestyles during periods of incapacitation or recuperation.
Caregiver
Integrity Home Care and Hospice
Springfield
03.2024 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Developed and maintained trusting relationships with clients and families.
- Documented client progress and care provided in detailed records.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Partnered with registered nurses and physical therapists to provide care to patients.
Esthetician
Bella Medici Medical Spa
Ozark
08.2023 - 04.2024
- Provided customized skincare consultations to address individual client needs.
- Performed facials using advanced techniques and high-quality products.
- Administered waxing services while ensuring client comfort and safety.
- Collaborated with medical professionals and other team members to enhance service delivery, efficiency, and client experience.
- Educated clients on post-wax care and skin maintenance.
- Implemented safety and sanitation protocols to ensure a hygienic treatment environment.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Educated clients on skin care procedures and products.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Recommended additional treatments or products based on individual customer needs.
- Assisted in the development of customized skin care regimens for clients.
- Developed a thorough understanding of available services by participating in training sessions.
- Assessed client skin types and conditions using magnifying lamps and other equipment to recommended appropriate treatment regimens.
- Educated clients on proper skin care techniques and product selection.
- Instructed clients on how to apply make-up to achieve desired look.
- Set up patient rooms and sterilized equipment for myself and team members when necessary.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Performed a wide range of treatments and procedures such as customized facials, full body waxing of all genders, hydrofacials, microneedling, diamond microdermabrasion, lymphatic and relaxation massage, makeup application, laser hair removal, photofacials, lash tinting/lifting, brow tinting/shaping/lamination
- Attended training sessions to stay abreast of new technologies in the field of skin care.
Esthetician
Nu Essence Spa
Springfield
08.2022 - 07.2023
- Built positive client relationships and guided clients through treatments.
- Provided skincare reccomendations and customized treatments to clients.
- Set up facial rooms and sterilized equipment.
- Educated clients on skin care procedures and products.
- Conducted private client consultations.
- Kept detailed folder of clients home regimen, preferences, past treatments, recommendations
- Performed thorough skin analysis, planned treatment accordingly with clients budget while encouraging beneficial service upgrades
- Maintained freshness and appearance of product to improve quality control
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Performed facials using advanced techniques and high-quality products.
- Administered waxing services while ensuring client comfort and safety.
- Collaborated with team members to enhance service delivery and client experience.
- Managed appointment scheduling to optimize service flow throughout the day.
- Maintained cleanliness of treatment room and equipment between appointments.
- Attended continuing education courses related to esthetics industry advancements.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Recommended home care regimen for desired results.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
Lead Line Cook
Elm Street Eatery
Lebanon
08.2017 - 03.2021
- Kept stations stocked and ready for use to maximize productivity.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Cooked multiple orders simultaneously during busy periods.
- Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Developed process to accurately track food costs more efficiently, saving in food waste.
- Helped plan and completed a burger contest fundraiser called Shop With A Cop
Receptionist
The Hairapist
Lebanon
10.2016 - 06.2017
- Handled payment processing and provided clients with receipts and proper bills and change.
- Managed client complaints and rectified issues to complete satisfaction.
- Determined needs of visitors and provided information or solutions.
- Greeted clients warmly upon arrival, creating a welcoming atmosphere.
- Addressed client inquiries promptly and professionally.
- Coordinated client follow-ups to ensure satisfaction with services received.
- Developed strong relationships with clients through attentive listening and personalized service.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Monitored office supplies inventory and placed orders when necessary.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Assisted in marketing efforts by promoting services and products to clients effectively.
Cashier
Little Caesars Pizza
Lebanon
03.2013 - 10.2015
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Increased sales by suggesting specific complementary items to customers.
Education
Esthetics
Academy of Hair Design, Inc.
Springfield, MO12.2021
High School Diploma -
Conway High School
Conway, MO05.2014
Skills
- Organization and working neatly
- Clean hair removal process
- Quality control and product longevity
- Preparation for services
- Product knowledge and skin sciences
- Spoilage prevention
- Active listener and problem solver
- Equipment cleaning and maintenance
- Attention to detail (dermaplane, microderm, ingrowns)
- Effective prioritization
- Sanitation (personal hygiene and spa protocols)
- Sales background
- Highly motivated and fast paced learning
- Team-oriented
- Punctual and honest
- Outstanding client care
Affiliations
- Participated in a fundraiser fashion show, held by Academy of Hair Design
- Honored in Body treatments/relaxation massage
- Honored and proficient in Machine Facials
Timeline
PA for Self Directed Services
Maleah Alday
03.2025 - Current
Caregiver
Integrity Home Care and Hospice
03.2024 - Current
Esthetician
Bella Medici Medical Spa
08.2023 - 04.2024
Esthetician
Nu Essence Spa
08.2022 - 07.2023
Lead Line Cook
Elm Street Eatery
08.2017 - 03.2021
Receptionist
The Hairapist
10.2016 - 06.2017
Cashier
Little Caesars Pizza
03.2013 - 10.2015
Esthetics
Academy of Hair Design, Inc.
High School Diploma -
Conway High School