Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Megan Deppen

Platte City

Summary

Results-driven Billing Specialist with 10+ years of experience in financial operations, construction billing, and auditing. Recognized for streamlining billing processes—boosting revenue from $50K to $1.4M weekly and reducing delays from 6 months to 48 hours. Skilled in compliance, auditing, and team leadership across banking and construction industries.

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.

Overview

16
16
years of professional experience

Work History

Sr. Billing Specialist

Mainline Services
04.2024 - Current
  • Lead billing operations for large-scale projects and supervise 2 team members.
  • Increased billing volume to $1.4M weekly, cutting turnaround time from 6 months to 48 hours.
  • Implemented process improvements to enhance accuracy and cash flow.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Responded to customer concerns and questions on daily basis.
  • Generated monthly billing and posting reports for management review.
  • Audited and corrected billing and posting documents for accuracy.
  • Monitored outstanding invoices and performed collections duties.
  • Utilized various software programs to process customer payments.

Project Administrator

Centric Construction
07.2023 - 04.2024
  • Managed project billing, cost tracking, and documentation accuracy.
  • Supported communication between project managers, clients, and field staff.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Executed on-time, under-budget project management on complex financial issues for senior leadership.
  • Avoided construction delays by efficiently following through with site inspections.
  • Directed projects according to schedule and quality demands.
  • Communicated with stakeholders on job milestones.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Project Administrator

Crossland Construction
09.2021 - 07.2023
  • Oversaw project billing and financial reporting, ensuring compliance with contracts.
  • Audited invoices and coordinated with teams to resolve discrepancies promptly.
  • Wrote numerous project proposals in conjunction with company and departmental goals according to strict timelines.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Billing Specialist

Mainline Services
09.2019 - 09.2021
  • Handled billing for multiple construction projects with accuracy and timeliness.
  • Conducted audits and trained team members on process improvements.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Collaborated with customers to resolve disputes.
  • Processed vendor and supplier payments on weekly basis.
  • Used data entry skills to accurately document and input statements.
  • Generated monthly billing and posting reports for management review.

Teller, Universal Banker, Assistant Branch Manager

U.S. Bank
11.2009 - 09.2019
  • Processed and verified high-volume financial transactions for corporate clients.
  • Ensured compliance with internal controls and regulatory requirements.
  • Improved operational efficiency by reducing errors and processing time.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained accurate records of customer transactions in line with bank procedures.

Education

High School Diploma -

Wathena High School
Wathena, KS

Skills

  • Construction Billing & Invoicing
  • Process Optimization & Auditing
  • Financial Reporting & Compliance
  • Client Relations & Dispute Resolution
  • Software: ComputerEase, Procore, HeavyJob, Excel
  • Accurate data entry
  • Project management experience
  • Software applications
  • Accounts receivable expertise
  • Billing cycle management
  • Payment posting
  • Monthly billing management
  • Invoicing proficiency

Awards

Silver Shield Award, 2013, Top Performer, Q1 2014, Branch Pinnacle Award, Q1 & Q4 2014, Stellar Teller, Q4 2014, Branch Pinnacle Award, Q1, Q2 & Q4 2016, Quarterly Star of Excellence, 2016, “Acceptable” Grade in Compliance Banking & Government Reviews, 2011–2018, Co-Chair Campaign District Coordinator, Q4 2017

Timeline

Sr. Billing Specialist

Mainline Services
04.2024 - Current

Project Administrator

Centric Construction
07.2023 - 04.2024

Project Administrator

Crossland Construction
09.2021 - 07.2023

Billing Specialist

Mainline Services
09.2019 - 09.2021

Teller, Universal Banker, Assistant Branch Manager

U.S. Bank
11.2009 - 09.2019

High School Diploma -

Wathena High School

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Megan Deppen