Summary
Overview
Work History
Education
Skills
Timeline
Generic
Megan Crews

Megan Crews

Troy

Summary

Dynamic General Manager with a proven track record in optimizing operational efficiency and enhancing customer service in high-volume settings. Expertise in inventory management and cost control aimed at driving profitability. Results-driven General Manager known for strong team training and communication skills. Successfully improved service quality and operational standards while managing inventory and adhering to budget constraints. Committed to fostering a positive work environment and delivering exceptional customer experiences. Proactive leader with extensive experience in restaurant operations, focusing on cost control, food safety compliance, and staff performance evaluation. Ready to leverage operational insights to enhance daily efficiency and elevate customer satisfaction. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness. Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

13
13
years of professional experience

Work History

General Manager

Wingstop Restaurant
O'Fallon
02.2011 - 10.2023
  • Optimized daily operations for enhanced efficiency in a high-volume restaurant setting.
  • Facilitated team training sessions, improving service quality and operational standards.
  • Managed inventory effectively while implementing stringent cost control measures.
  • Coordinated staff schedules to ensure optimal coverage during peak hours and special events.
  • Monitored food safety practices to comply with health regulations and standards.
  • Conducted regular evaluations of staff performance to foster a positive work environment.
  • Coordinated with suppliers for timely delivery of quality ingredients and supplies.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.

Education

High School Diploma -

Winfield R-4
Winfield, MO
08-2008

Skills

  • Operations management
  • Inventory control
  • Staff training
  • Cost control
  • Food safety compliance
  • Customer relationship management
  • Performance evaluation
  • Budget management
  • Effective communication
  • Problem solving
  • Team building
  • Conflict resolution
  • Time management
  • Quality assurance
  • Negotiation skills
  • Cost analysis and savings
  • Data review
  • Labor cost controls
  • Problem resolution
  • Policy/program development
  • Budget analysis
  • Staff training/development
  • Recipes and menu planning
  • Staff management
  • Expense control
  • Sales team development
  • Team player
  • Performance analysis
  • Staffing
  • Customer experiences

Timeline

General Manager

Wingstop Restaurant
02.2011 - 10.2023

High School Diploma -

Winfield R-4
Megan Crews