Megan Cota
Sikeston,MO
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a very detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Library Media Specialist
Sikeston Public Schools
08.2020 - Current
- Ran help desk for iPad assistance for students and staff.
- Provided technical support and troubleshooting support for students and staff with technology needs.
- Set up and prepared IPads for new students.
- Managed scheduling for building computer lab usage.
- Ran all library reports.
Leveraged Sales Representative
AT&T Inc.
01.2013 - 01.2019
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Exceeded established sales goals and increased client retention by 50%.
- Upsold and closed customer sales by driving product benefits around client needs and increased revenue.
- Meet and exceed company's sales goals and targets.
Administrative Partner
Saint Francis Medical Center
09.2010 - 01.2013
- Maintained doctors calendars including scheduling meetings and booking meeting spaces.
- Produced and distributed internal and external business correspondence.
- Arranged and managed credentialing of new doctors including training and technical requirements.
- Contacted insurance providers to verify correct insurance information and get authorization.
- Managed medical supply inventory, insurance records, patient charts and company files.
using online tracking system.
Substitute Teacher
Nell Holcomb School
09.2009 - 11.2010
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Assistant Manager
Big Lots Stores Inc.
01.2003 - 09.2010
- Established and optimized schedules to keep coverage and service aligned with forecasted demands.
- Helped with payroll and its accuracy.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
MBA - Business Administration
William Woods University
Fulton, MO05.2014
Bachelor of Science - Bio-Medical Sciences
Southeast Missouri State University
Cape Girardeau, MO05.2009
Skills
- Communications
- Data Reporting
- Data Collection
- Word Processing
- Organization
- Leadership
- Customer Relations
- Team management
- Detail-oriented
- Customer Retention
Timeline
Library Media Specialist
Sikeston Public Schools
08.2020 - Current
Leveraged Sales Representative
AT&T Inc.
01.2013 - 01.2019
Administrative Partner
Saint Francis Medical Center
09.2010 - 01.2013
Substitute Teacher
Nell Holcomb School
09.2009 - 11.2010
Assistant Manager
Big Lots Stores Inc.
01.2003 - 09.2010
MBA - Business Administration
William Woods University
Bachelor of Science - Bio-Medical Sciences
Southeast Missouri State University
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