Business administration student with a strong foundation in customer service and organizational management. Demonstrated multitasking and problem-solving abilities in fast-paced settings, contributing to team success and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Server
PF Chang's
01.2024 - Current
Delivered exceptional customer service in fast-paced restaurant environment, enhancing guest satisfaction.
Managed multiple tables and customer requests simultaneously, ensuring accuracy and timely service.
Process customer orders and payments efficiently.
Recommend menu items through effective communication.
Collaborate with coworkers to ensure smooth operations.
Resolved customer concerns with professionalism, fostering positive dining experiences.
Competitive Swimming
01.2010 - Current
Demonstrated discipline and commitment.
Mentored younger swimmers.
Developed leadership, teamwork, and time management skills.
Lifeguard
Bettendorf Community Center
01.2021 - 12.2021
Monitored pool safety and enforced facility rules.
Performed opening and closing responsibilities.
Provided swim lessons.
Maintained attention to detail in a safety-critical environment.
Education
Business Administration -
University of Missouri-St. Louis
08-2026
Graduated -
Bettendorf High School
05-2022
Skills
Customer Service
Communication
Teamwork
Leadership
Organization
Time Management
Attention to Detail
Problem Solving
Order Processing
Menu Recommendations
Collaborative teamwork
Problem resolution
Leadership development
Multitasking and organization
Activities
Competitive Swimming, 01/2010, Present, Demonstrated discipline and commitment., Mentored younger swimmers., Developed leadership, teamwork, and time management skills.
Accomplishments
4x High School All American Iowa State Record Holder High School Team Captain