Max Sorich
Arnold,MO
Summary
Results-driven business professional with experience in sales, customer relationship management, and daily operations at Edge Fitness Clubs. Skilled in building strong client relationships, exceeding membership goals, and improving operational efficiency through effective communication and problem-solving. Experienced in fast-paced environments requiring multitasking, adaptability, and attention to detail. Bachelor of Business Administration graduate with an emphasis in Sports Management, bringing strong leadership, teamwork, and organizational skills to support business growth and enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Edge Fitness Clubs
Shrewsbury
09.2022 - Current
- Supported daily business operations and helped the team meet sales goals
- Conducted sales calls and tracked daily membership targets
- Resolved account and billing issues efficiently
- Supervised front desk operations, ensuring high service standards
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Trained new associates on front desk procedures and customer interaction standards.
- Implemented inventory tracking systems for retail merchandise, optimizing stock levels.
Front Desk Associate
Club Fitness
Lemay Ferry
03.2022 - 06.2022
- Greeted and assisted members, signed up new memberships
- Maintained facility cleanliness and managed child care area
- Provided a welcoming and safe environment for members and guests
- Coordinated scheduling for classes and personal training sessions.
- Trained new associates on front desk procedures and customer interaction standards.
Education
Bachelor of Business Administration - Emphasis in Sports Management
Lindenwood University
St. Charles, MO05-2026
Associate of General Studies -
St. Louis Community College
St. Louis, MO05.2024
Skills
- Excellent verbal and written communication
- Sales and membership growth strategies
- Customer service excellence
- Adaptable to new software capacity
- Event coordination
- Team collaboration and leadership
- Time management and organization
- Problem solving and decision-making
- Client relationship management
- Multitasking in fast-paced environments
Websites, Portfolios, Profiles
www.linkedin.com/in/max-sorich-a13816326
Timeline
Front Desk Associate
Edge Fitness Clubs
09.2022 - Current
Front Desk Associate
Club Fitness
03.2022 - 06.2022
Bachelor of Business Administration - Emphasis in Sports Management
Lindenwood University
Associate of General Studies -
St. Louis Community College