Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maureen Wilkerson

St. Peters

Summary

Dynamic professional with extensive experience in home health care and event management at Trigg Banquet Center. Proven ability to enhance customer satisfaction through exceptional service and strong organizational skills. Adept at problem-solving and fostering teamwork, while ensuring compliance with industry regulations and maintaining a welcoming environment for clients.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Self Employed Home Health Care

Heidi Guenther
09.2021 - Current
  • Complete responsibility caring for challenged adult-

guide, assist, provide transportation, plan activities, provide exercise activities, cook weekly meal entrees, administration of medications, multiple documentation of patients daily activities/health

  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Owner/Manager/All Purpose Utility Employee

Trigg Banquet Center
01.1995 - Current
  • Manage day-to-day business operations.
  • Hire and schedule training for new employees
  • Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
  • Oversee event operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.


Budtender

Thrive/Elevate/Key Dispensary
09.2023 - 08.2024
  • Checked guests' photo identification for validity and age requirements at lobby and drive thru
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Performed effective cash handling procedures for accurate accounting of daily sales transactions
  • Participated in ongoing education and procedures regarding cannabis laws and regulations
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Bachelor of Arts - Business/Marketing

Drake University
Des Moines, IA
05-1992

Skills

  • Capable in a wide variety of work rolls
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Organizational skills
  • Active listening

Certification

CPR/First Aid exp 03/29/2026

MO Abuse/Neglect

Food Handler exp 08/31/2026

Harassment in the Workplace

Dispensary Agent


Timeline

Budtender

Thrive/Elevate/Key Dispensary
09.2023 - 08.2024

Self Employed Home Health Care

Heidi Guenther
09.2021 - Current

Owner/Manager/All Purpose Utility Employee

Trigg Banquet Center
01.1995 - Current

Bachelor of Arts - Business/Marketing

Drake University
Maureen Wilkerson