Maureen Deshotels
Ballwin
Summary
Dedicated Merchandise Associate with a strong focus on customer engagement and merchandise organization. Known for effective communication and optimizing store layouts to promote popular items, contributing to overall sales growth.
Overview
32
32
years of professional experience
Work History
Merchandise Associate
Dlisneyland
Anaheim, CA
11.2021 - 07.2025
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
- Managed cash register operations, processing transactions accurately and efficiently.
- Greeted customers and helped with product questions, selections, and purchases.
Suite Attendant
Anaheim Ducks Hockey Club-Anaheim Arena Management
Anaheim, CA
11.1993 - 10.2021
- Maintained cleanliness and organization of suites during events and game days.
- Assisted guests with inquiries, ensuring exceptional service and satisfaction.
- Collaborated with catering teams to deliver high-quality food and beverage services.
- Implemented process improvements to enhance guest experience in premium seating areas.
- Developed strong relationships with repeat guests, fostering loyalty and satisfaction.
- Improved guest satisfaction by providing top-notch Suite Attendant services in a timely and efficient manner.
Education
High School Diploma -
Foothill High School
Tustin, CASkills
- Retail experience
- Store organization
- Cash management
- Merchandise presentation
- Visual merchandising
- POS software
- Hospitality and accommodation
- Active listener
- Friendly and outgoing
Timeline
Merchandise Associate
Dlisneyland
11.2021 - 07.2025
Suite Attendant
Anaheim Ducks Hockey Club-Anaheim Arena Management
11.1993 - 10.2021
High School Diploma -
Foothill High School