Mattie Haynes
Blue Springs
Summary
Committed professional provides excellent customer service and works to carry out job duties to highest of standards. Knowledgeable and experienced in problem solving, customer service, and the LSR7 district.
Overview
14
14
years of professional experience
Work History
Site Coordinator-Y CLUB
YMCA of Greater Kansas City
09.2019 - Current
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Established strong relationships with families and students within the program
- Cultivate a strong positive enviroment for staff and students, improving retention rates
- Organize, file, and handle all paperwork for our site
- Provide excellent customer service for families
DirectorBefore and After School Services
Grain Valley School District
08.2018 - 08.2019
- I supervised the programs at the four elementary schools in Grain Valley for before and after school services
- I planned, organized, and ran our summer program through the district.
- Ensure there was organization and clear communication to all the sites and the families
- Answer calls, run billing for families, and ensure staff files were complete
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Site LeadBefore and After School Services
Grain Valley R-5 School District
08.2017 - 05.2018
- I was the lead at Matthews Elementary
- I was in charge of organization and planning for this location
Cashier & Customer Service
Walmart
05.2011 - 10.2014
- I assisted in daily functions of checking out customers and providing fast and friendly service
- I would use the functions for WIC, tax exempt, price matches, and daily cash register usage
- I also worked in customer service, assisting with returns, money orders, and problem solving for customers
Education
Bachelor's - Child and Family Development
University of Central Missouri
Warrensburg, MO05.2015
Skills
- Filing
- Communications
- Powerpoint
- Operations
- Typing
- Problem Solving
- Organizational Skills
- Scheduling coordination
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Site Coordinator-Y CLUB
YMCA of Greater Kansas City
09.2019 - Current
DirectorBefore and After School Services
Grain Valley School District
08.2018 - 08.2019
Site LeadBefore and After School Services
Grain Valley R-5 School District
08.2017 - 05.2018
Cashier & Customer Service
Walmart
05.2011 - 10.2014
Bachelor's - Child and Family Development
University of Central Missouri
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