Customer-focused team leader with a proven track record in employee training and problem resolution. Dedicated to enhancing team performance and project management to drive operational success.
Overview
5
5
years of professional experience
Work History
Team Leader
Club Car Wash
Saint Charles
05.2022 - 12.2025
Resolved general maintenance problems during operating hours to ensure smooth operations
Coordinated team efforts for large tasks to enhance efficiency and collaboration
Addressed complicated maintenance issues after closing hours to minimize disruption
Trained new team members on daily operations
Scheduled employee shifts using company scheduling software
Prep Attendant
Zips Car Wash
Saint Charles
05.2021 - 08.2021
Ensured cleanliness of vehicles during wash and detailing processes to enhance customer experience
Addressed customer complaints promptly and professionally to maintain high satisfaction levels
Tracked inventory levels of cleaning supplies and equipment to prevent shortages