Matthew Thurber
Independence
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Chili's Bar and Grill. Proven ability to enhance guest engagement and satisfaction while efficiently managing multiple tasks. Adept in cash handling and training new staff, consistently contributing to team success and operational excellence.
Overview
9
9
years of professional experience
Work History
Server/Host
Chili's Bar and Grill
Indepdence
10.2025 - 02.2026
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
- Managed multiple tables efficiently, prioritizing guest needs and orders.
- Assisted in training new staff on restaurant policies and service techniques.
- Maintained cleanliness and organization of dining area to uphold health regulations.
- Handled cash transactions accurately, processing payments swiftly and securely.
Real Estate Agent
RE/MAX
Blue Springs, MO
02.2022 - 12.2024
- Facilitated property showings and open houses to enhance client engagement and satisfaction.
- Advised clients on market trends and property values to inform decision-making processes.
- Developed personalized marketing strategies utilizing digital platforms to maximize property visibility.
- Negotiated purchase agreements and contracts ensuring favorable terms for clients.
Painter
Fike
Blue Springs, MO
03.2019 - 10.2022
- Prepared surfaces by cleaning, sanding, and priming to ensure optimal paint adhesion.
- Applied various types of paint using brushes, rollers, and sprayers for diverse projects.
- Maintained accurate inventory of painting supplies and tools to streamline workflow efficiency.
- Collaborated with team members to maintain safety standards and quality control during projects.
Sales Associate
Home Depot
Independence, MO
05.2018 - 02.2019
- Assisted customers in product selection and provided expert knowledge on home improvement solutions.
- Maintained inventory accuracy through regular stock checks and organized merchandise displays effectively.
- Processed transactions efficiently using point-of-sale systems while ensuring a high level of customer satisfaction.
- Collaborated with team members to achieve sales targets and enhance overall store performance.
Sales Associate
Best Buy
Independence, MO
08.2017 - 01.2018
- Trained new employees on sales techniques, product knowledge, and customer service protocols.
- Implemented promotional displays that increased customer engagement and improved sales visibility.
- Resolved customer inquiries and complaints promptly, fostering loyalty and repeat business.
- Developed strong relationships with customers by offering personalized recommendations based on their needs.
Education
High School Diploma -
Truman High School
Independence, MOSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server/Host
Chili's Bar and Grill
10.2025 - 02.2026
Real Estate Agent
RE/MAX
02.2022 - 12.2024
Painter
Fike
03.2019 - 10.2022
Sales Associate
Home Depot
05.2018 - 02.2019
Sales Associate
Best Buy
08.2017 - 01.2018
High School Diploma -
Truman High School