Matthew Orr

2023-2024 Primary Systems

• Foreman- supervised teams of up to 10 technicians across multiple states & projects to include Cherokee Nation
• Service Technician- Installed, serviced & maintained Rauland Nurse call, Rcare Nurse call, I-Pro Camera, Axis Camera systems

2022-2023 Archkey/Sachs

• Foreman- supervised teams of up to 10 technicians on multiple projects at Edward Jones
• Installed & commissioned sound masking systems

2018-2022 Netcom

• Field technician - installed, serviced & maintained copper & fiber infrastructure.
• Foreman - supervised teams of up to 15 technicians on multiple projects.
• Sales Designer & Engineer - Assisted sales in designing new Camera and Card access systems.
• Project manager - Supervised multi project, multi site systems. Ensured timely installation and Scope of Work was completed accurately
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2002-2018 Tech Electronics

• Service Technician (2002-2016)- Phone systems, Paging, Nurse Call, Intercoms.
• Install Technician (2016-2018) Installed Status Solution Nurse call and phone systems as lead technician.
• Level 3 Help Desk (2018-2018) Handled all tier 3 calls escalated. Trained tier 1&2 help desk. handled internal phone system for tech electronics.

• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Kept detailed records of field measurements and data.
• Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
• Minimized potential hazards through adherence to safety guidelines during all field assignments.
• Collaborated with other field technicians to resolve complex technical issues.
• Identified potential problems and prevented equipment failure through performing regular equipment inspections.

• Managed budgets and resources effectively, ensuring projects were completed on time and within budget constraints.
• Mentored junior staff members through constructive feedback targeted at boosting their professional growth while aligning their individual contributions with organizational goals.
• Delivered comprehensive training programs to enhance staff skills and knowledge in key areas related to defense contracting services.
• Designed robust contingency plans for unexpected events that could impact project timelines or budgets, minimizing disruptions when issues arose during execution phases.
• Led a team of professionals dedicated to continuous improvement in defense contracting processes and results.
• Handled crisis situations at client sites using training and calm, level-headed style.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Configuring and maintaining microwave communications and technical control equipment and associated devices
• Monitoring and restoring telecommunications circuits, trunk groups and systems
• Installing, operating and maintaining communications security devices
• Maintaining circuit, link, system and station records and reports
• Operating and maintaining telecommunications equipment, vehicles and power generators