Loyal goal driven professional with extensive experience in warehouse operations and scheduling coordination at both United Heating and Cooling as well as Cates Heating and cooling. Proven track record in enhancing workflow efficiency and reducing costs through strategic planning and effective team leadership. Skilled in inventory management and conflict resolution, consistently delivering high-quality service and fostering strong client relationships.
Overview
2026
2026
years of professional experience
Work History
Install Manager
Cates Heating and Cooling
02.2022 - Current
Learned safety protocols and operational procedures to support installation teams effectively.
Maintained inventory records for tools and materials, ensuring readiness for installation tasks.
Supported communication between clients and installation teams to clarify project requirements.
Participated in training sessions on equipment usage and maintenance procedures for installations.
Maintained safe working environments through strict adherence to safety protocols and guidelines, reducing workplace accidents and injuries.
Evaluated vendor options based on cost-effectiveness and quality, leading to better overall value in procurement decisions for installation materials.
Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
Optimized work schedules to minimize overtime costs while maintaining high-quality installations results for clients.
Increased customer satisfaction by providing timely and efficient installations of various systems.
Developed and implemented quality control measures to ensure accurate installations and reduce callbacks.
Consistently met or exceeded project deadlines by efficiently delegating tasks among team members according to their strengths and expertise areas.
Conducted regular performance reviews of team members, identifying opportunities for growth or improvement within the department as a whole.
Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
Improved client relationships with proactive follow-up on completed projects, ensuring satisfaction with the final result.
Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
Tracked project costs and other financial metrics to maximize profitability.
Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Assistant Warehouse Manager
United Heating and Cooling
2020 - 2022
Oversaw daily warehouse operations to ensure efficiency and compliance with safety standards.
Implemented process improvements that enhanced workflow efficiency and reduced lead times.
Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
Collaborated with other department managers to optimize overall warehouse performance and productivity.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Assisted in reducing overhead costs through effective use of resources and strategic planning.
Tracked production and quality control systems to proactively identify deficiencies.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Scheduling Coordinator
United Heating and Cooling
2018 - 2020
Managed communication between clients and departments to ensure timely service delivery.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Worked with manager and supervisor to plan and coordinate production schedules.
Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
Fostered positive relationships with clients by efficiently addressing scheduling changes and requests.
Enhanced communication between departments, ensuring smooth scheduling adjustments and updates.