Detail-oriented individual with over five years of experience in team leadership and operations management. Proven ability to ensure safety compliance and high customer satisfaction while effectively training staff and managing workflow.
Work History
Track Laborer
3 Months
MNA Railroad | 04.2026 - 07.2026
Operated hand tools and machinery for track maintenance and repair.
Collaborated with team members to complete daily maintenance tasks efficiently.
Maintained cleanliness of work areas to promote safety standards.
Cafe Leader
5 Years
Tropical Smoothie | 04.2021 - 04.2026
Progressed through 5 years of employment, taking on increased responsibility and leadership duties.
Oversaw daily operations, ensuring smooth workflow and high customer satisfaction.
Trained and mentored staff on service standards and product knowledge.
Addressed customer concerns professionally and worked to provide a positive customer experience.
Maintained cleanliness and followed food safety and sanitation standards.
Worked efficiently in a fast-paced environment while managing multiple tasks and priorities.
Handled product ordering to maintain cafe inventory throughout the week.
Education
High School Diploma
Carl Junction High School | Carl Junction, MO | 05.2022