Matthew Leahey
Troy
Summary
Dynamic sales professional with a proven track record, excelling in customer relationship building and sales strategy implementation. Leveraged strong negotiation tactics to exceed sales targets and enhance client satisfaction. Adept at analyzing market trends and fostering team collaboration to drive revenue growth and operational efficiency.
Overview
21
21
years of professional experience
Work History
Sales Representative
Blunier Builders
09.2024 - Current
- Established rapport with clients to understand needs and provide tailored product recommendations.
- Assisted in preparing sales presentations to effectively communicate product benefits and features.
- Coordinated follow-up communications with potential clients to nurture leads and enhance customer relationships.
- Maintained accurate records of customer interactions and sales activities in CRM system for reporting purposes.
- Collaborated with cross-functional teams to ensure seamless order processing and timely delivery of products.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
District Sales Manager
EPS Buildings
10.2021 - 09.2024
- Developed and maintained relationships with key clients to drive sales growth.
- Analyzed market trends to identify new business opportunities and product enhancements.
- Coordinated sales strategies across teams to ensure alignment with company objectives.
- Implemented CRM systems to streamline customer interactions and improve service efficiency.
- Conducted regular performance reviews to assess team achievements and areas for improvement.
- Monitored competitor activity and adjusted sales strategies accordingly to maintain competitive edge.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
Project Specialist, Exteriors
Lowes
03.2015 - 08.2022
- Coordinated project timelines and deliverables for exterior renovation initiatives.
- Managed vendor relationships to ensure timely procurement of materials and services.
- Developed comprehensive project plans, outlining scope, resources, and schedules.
- Conducted site inspections to assess progress and compliance with safety standards.
- Implemented process improvements that enhanced project efficiency and reduced delays.
- Collaborated with cross-functional teams to align project objectives and expectations.
- Analyzed project risks and implemented mitigation strategies to minimize disruptions.
- Effectively managed risks associated with each exteriors project by conducting thorough assessments before starting any work.
- Spearheaded training initiatives for team members, enhancing their skills in exterior project execution.
District Sales Manager
American Exteriors
04.2010 - 01.2013
- Trained team members on effective sales techniques and customer engagement practices.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
- Championed a customer-first approach within the team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
Sales Manager
American TV and Appliance
07.2008 - 04.2010
- Led and mentored sales team to enhance performance and foster professional growth.
- Established strong relationships with key clients, resulting in increased customer loyalty and retention rates.
- Conducted regular training sessions on product knowledge and sales techniques for team members.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Account Executive
Wilmington Finance
12.2004 - 07.2008
- Developed and maintained relationships with clients to drive revenue growth.
- Collaborated with cross-functional teams to deliver tailored financial solutions.
- Analyzed client needs and provided strategic recommendations for product offerings.
- Managed sales pipeline and forecasting to ensure accurate reporting and planning.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Education
McCluer North High School
Florissant, MO05-2000
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Complex Problem-solving
- Sales development
- Customer retention
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Sales consultation
Timeline
Sales Representative
Blunier Builders
09.2024 - Current
District Sales Manager
EPS Buildings
10.2021 - 09.2024
Project Specialist, Exteriors
Lowes
03.2015 - 08.2022
District Sales Manager
American Exteriors
04.2010 - 01.2013
Sales Manager
American TV and Appliance
07.2008 - 04.2010
Account Executive
Wilmington Finance
12.2004 - 07.2008
McCluer North High School
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