Matthew Harding
U.R. Trucking
Saint Charles
1
Certification
20
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Operations Manager
17 Years 10 Months- Managed logistics and transportation scheduling to optimize delivery efficiency and reduce costs.
- Implemented process improvements that increased operational efficiency and reduced waste in workflows.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Developed training programs for new hires, enhancing onboarding processes and employee performance.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts.
Bail Bond Agent
1 Year 10 Months- Evaluated client eligibility for bail, ensuring compliance with legal requirements.
- Conducted thorough background checks on clients to assess risk and ensure bond approval.
- Coordinated with law enforcement and court officials to facilitate timely bond transactions.
- Developed and maintained relationships with clients, providing guidance throughout the bail process.
- Trained new agents on company policies, legal regulations, and best practices in the industry.
Education
High School Diploma
Skills
Operations strategy
Operational efficiency
Operations monitoring
Logistics coordination
Decision-making
Problem-solving
Team leadership
Customer service
Smith System certification
Certification
- Smith System Certified Training
- Certified Route Smart Professional
- Class E Drivers License
Timeline
Operations Manager
U.R. Trucking
09.2008 - CurrentRead More
Bail Bond Agent
Davis Bail Bonds
11.2006 - 09.2008Read More
Wentzville Holt High School
High School Diploma
Read More