Matthew Crawford
Joplin
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Walmart
Cassville, MO
05.2023 - 11.2024
- Worked as a truck unloader/shelf stocker where lifting things ranging from 10 to 70 pounds regularly
- Was well liked by the leads and did what was asked
- Was often the go to for fellow associates with questions when management wasn't around
- Worked for the same company for 9 1/2 years
Retail Sales Associate
Walmart
Monett, MO
04.2015 - 05.2023
- Started as a shelf stocker on night shift and held said position for 3 years
- Switched to evening shift cashiering where time was spent engaging with customers regularly, held said position for a year for a year
- Switched to electronics sales where time was spent regularly helping customers fix issues with their phones/tablets/laptops and gave detailed information to help them find anything they needed, said position was held for 4 years
- Often received good performance reviews and compliments from customers for how assistance was provided to them
- Assisted in the training of new sales associates, providing guidance on company policies and best practices
- Maintained cleanliness and organization of assigned areas within the store
- Assisted in inventory management, including receiving and restocking merchandise
Education
GED -
Crowder College
Monett, MO01-2014
Skills
- Organizational skills
- Cashiering
- Communication skills
- Cash Handling
- Retail Sales
- Customer service
- Stocking and receiving
- Problem-solving
- Empathy
- Patience
Timeline
Retail Sales Associate
Walmart
05.2023 - 11.2024
Retail Sales Associate
Walmart
04.2015 - 05.2023
GED -
Crowder College