Matthew Bruns
Springfield
Summary
Dynamic IT and Repair Consultant with a proven track record with The Arkansas DJ (Doug Holt), enhancing client satisfaction through effective troubleshooting and proactive system maintenance. Skilled in hardware configuration and problem resolution, I excel in training and mentoring, empowering users with the knowledge to navigate technical challenges confidently.
Overview
6
6
years of professional experience
Work History
Tech Support Consultant
Self Employed Web
10.2019 - Current
- Developed user-friendly guides and resources, simplifying complex information for non-technical users.
- Built, repaired, and assisted in trouble shooting PC hardware and software
Stocking Associate
Walmart
06.2022 - 09.2022
Maintained shelves and inventory, cleaned sales floors, cared for plants and organized inventory storage
IT and Repair Consultant
Douglas Holt
10.2019 - 04.2022
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Inspected and tested, repaired and refurbished products for proper operation.
- Dismantled machines and equipment to remove defective parts.
- Recovered data on hard drives vital to operation
Education
No Degree - Electrical Engineering
Ozarks Technical College
Springfield, MO05-2026
High School Diploma -
Hillcrest High School
Springfield, Mo05-2022
Skills
- Problem resolution
- Customer support
- Training and mentoring
- Software installation
- Hardware configuration
- Desktop support
- One-on-one instruction
- Advanced footwork
- Group training
- Skill development
- Public speaking
- Coaching experience
Timeline
Stocking Associate
Walmart
06.2022 - 09.2022
Tech Support Consultant
Self Employed Web
10.2019 - Current
IT and Repair Consultant
Douglas Holt
10.2019 - 04.2022
No Degree - Electrical Engineering
Ozarks Technical College
High School Diploma -
Hillcrest High School
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