Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Bruns

Springfield

Summary

Dynamic IT and Repair Consultant with a proven track record with The Arkansas DJ (Doug Holt), enhancing client satisfaction through effective troubleshooting and proactive system maintenance. Skilled in hardware configuration and problem resolution, I excel in training and mentoring, empowering users with the knowledge to navigate technical challenges confidently.

Overview

6
6
years of professional experience

Work History

Tech Support Consultant

Self Employed Web
10.2019 - Current
  • Developed user-friendly guides and resources, simplifying complex information for non-technical users.
  • Built, repaired, and assisted in trouble shooting PC hardware and software

Stocking Associate

Walmart
06.2022 - 09.2022

Maintained shelves and inventory, cleaned sales floors, cared for plants and organized inventory storage

IT and Repair Consultant

Douglas Holt
10.2019 - 04.2022
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Dismantled machines and equipment to remove defective parts.
  • Recovered data on hard drives vital to operation

Education

No Degree - Electrical Engineering

Ozarks Technical College
Springfield, MO
05-2026

High School Diploma -

Hillcrest High School
Springfield, Mo
05-2022

Skills

  • Problem resolution
  • Customer support
  • Training and mentoring
  • Software installation
  • Hardware configuration
  • Desktop support
  • One-on-one instruction
  • Advanced footwork
  • Group training
  • Skill development
  • Public speaking
  • Coaching experience

Timeline

Stocking Associate

Walmart
06.2022 - 09.2022

Tech Support Consultant

Self Employed Web
10.2019 - Current

IT and Repair Consultant

Douglas Holt
10.2019 - 04.2022

No Degree - Electrical Engineering

Ozarks Technical College

High School Diploma -

Hillcrest High School
Matthew Bruns