MATT PHILLIPS
St. Louis
Summary
Results-oriented Station Manager with expertise in optimizing operations and coordinating team efforts. Focused on delivering high-quality service and minimizing errors while enhancing operational efficiency. Dedicated to maintaining standards and driving continuous improvement.
Overview
23
23
years of professional experience
Work History
Station Manager
Textron GSE
St. Louis
09.2022 - 04.2025
- Resolved customer complaints in a timely manner while providing excellent customer service skills.
- Reviewed operational and financial reports to align station performance with goals and objectives.
- Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Enforced company policies, procedures, and local laws to maintain a safe working environment.
- Recruited qualified candidates for open positions at the station using various recruitment methods.
- Conducted regular performance reviews for employees to ensure they are meeting their goals set out by management.
- Coordinated with vendors for timely service and parts delivery.
- Facilitated communication between departments to streamline operations.
- Managed inventory and procured parts and supplies to ensure operational readiness.
GSE Mechanic
Textron GSE
St. Louis
12.2020 - 09.2022
- Troubleshot, diagnosed and repaired malfunctions in GSE systems according to manufacturer specifications.
- Applied extensive knowledge of current technologies to enhance operation and maintenance of GSE equipment.
- Replaced worn or damaged components on various types of GSE using appropriate techniques and materials.
- Inspected GSE for proper functioning prior to use; made adjustments or repairs.
- Completed all work in compliance with company safety policies and procedures, promoting a safe work environment.
- Updated supervisors on project progress to ensure alignment with timelines and expectations.
GSE Mechanic
US Air Force
OK
05.2002 - 12.2013
- Performed preventative maintenance on GSE, including oil changes, tire rotations and brake inspections.
- Operated specialized tools such as diagnostic scanners to troubleshoot GSE problems quickly and efficiently.
- Repaired electrical systems to ensure proper operation.
- Repaired and replaced damaged or worn parts.
- Utilized a variety of hand tools such as wrenches, screwdrivers and pliers to repair components within the equipment's system.
- Lubricated and performed other routine maintenance work on equipment and vehicles.
- Examined parts for damage and excessive wear, using micrometers and gauges.
- Understood operating manuals, blueprints, and technical drawings.
Education
Noncommissioned Officer Academy
Lackland AFB03-2012
Aerospace Ground Equipment
Aerospace Gound Equipment
Wichita Falls, TX11-2003
High School -
Life Christian High School
OK05-1992
Skills
- Operations management
- Fleet management
- Operational logistics management
- Inventory and parts management
- Parts ordering
- Vendor coordination
- Vendor relationship management
- Quality control inspections
- Quality service
- Distribution services
- Energy resource management
- Fleet maintenance oversight
- Work planning
- Effective communication
- Communication and teamwork
- Customer retention
- Technical documentation
References
References available upon request
Timeline
Station Manager
Textron GSE
09.2022 - 04.2025
GSE Mechanic
Textron GSE
12.2020 - 09.2022
GSE Mechanic
US Air Force
05.2002 - 12.2013
Noncommissioned Officer Academy
Aerospace Ground Equipment
Aerospace Gound Equipment
High School -
Life Christian High School