Matalie Williams
Potosi
Summary
At Save A Lot, I honed my expertise in knife handling and food safety, significantly enhancing meat department efficiency and customer satisfaction. My leadership in implementing sanitation practices and meat weighing protocols led to a notable increase in repeat business, showcasing my ability to blend technical skills with exceptional service.
Overview
2021
2021
years of professional experience
Work History
Meat Cutter
Save A Lot
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Adhere to safety and cleanliness standards and maintained equipment.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
- Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Demonstrated expertise in deboning various types of meats efficiently while maintaining highest levels of precision and quality control.
- Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Reduced waste by accurately portioning meat products according to customer specifications.
- Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
- Conducted inventory management tasks such as ordering supplies, rotating stock, reducing spoilage rates, and minimizing overstock issues.
- Prepared poultry by cleaning, cutting and discarding inedible parts.
- Used Software to document quantity of meat received and sold to keep proper records of meat sales.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality products.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Identified cuts of meat, grading and pricing accordingly.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
- Resolved delivery discrepancies to maintain accurate stock and finances.
- Packaged and labeled meat items in preparation for sale to customers.
- De-boned and ground meat to prepare cuts and portions for sale.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Prepared and cooked meat products to provide customers with samples and test product quality.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Placed orders for supplies and raw materials to keep necessary items available.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Adjusted machine settings to accommodate different cuts of meat.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Collaborated with suppliers to obtain high-quality products and meet customer needs.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Received and inspected meat deliveries to verify quality and safety of products.
- Promoted new meat options to offer customers unique and appealing choices.
Meat Manager
Save A Lot
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Collaborated with store management to develop successful promotional strategies for meat department offerings.
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Enhanced meat department sales by ensuring proper product display and presentation.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Negotiated favorable pricing agreements with suppliers, contributing to overall cost reduction efforts within the store.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Trained new employees on handling, safety and stocking procedures.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Conducted regular inventories of stock and documented losses using Software.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Cashier
Save a Lot
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Supervisor
Save A Lot
04.2017 - 04.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Skills
- Knife handling
- Food safety
- Sanitation practices
- Meat weighing and labeling
Accomplishments
When I first started my cashier job at save a lot it didn’t take me long to move up. Over the years I worked very hard to move to the positions I was appointed
Timeline
Supervisor
Save A Lot
04.2017 - 04.2020
Meat Cutter
Save A Lot
Meat Manager
Save A Lot
Cashier
Save a Lot