Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Mason French

St Louis

Summary

Dynamic and results-driven professional with a strong background in customer service at Chick-fil-A, as well as in the restaurant setting at Biggies. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Recognized for collaborating with team members to improve efficiency and resolve issues promptly, ensuring a positive dining experience. Able to talk to customers and show a great deal of patience when dealing with the issues at hand.

Overview

2
2
years of professional experience

Work History

Busser

Biggies
St Louis
06.2023 - 09.2024
  • Ensured that each table was properly set before seating guests.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Took initiative to help others whenever necessary.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Provided quick and efficient clearing of tables between courses.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Conducted regular checks on customer satisfaction levels during meal service.

Team Member

Chick-fil-A
St Louis
06.2022 - 12.2022
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Greeted customers upon entering the store with friendly demeanor.
  • Operated cash registers to process payments from customers.
  • Participated in training sessions for new employees when needed.
  • Provided customer service support to ensure satisfaction.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

Christian Brothers College High School
St Louis, MO
05-2024

Some College (No Degree) - Mechanical Engineering

University of Kansas
Lawrence, KS

Skills

  • Customer satisfaction
  • Effective communication
  • Team collaboration
  • Customer service
  • Attention to detail
  • Active listening
  • Driven and determined

Affiliations

  • Golfing
  • Ice Hockey
  • 3D CAD Design
  • Watching Sports
  • Family Outings
  • Spending time with friends

Accomplishments

  • Graduated high school with a 4.32 cumulative GPA.
  • Member of the National Honors Society
  • Earned First Honors in every available semester in high school.
  • Assistant Captain for my hockey team for multiple years.
  • Immediately accepted into the KU engineering program as well as other universities.

Timeline

Busser

Biggies
06.2023 - 09.2024

Team Member

Chick-fil-A
06.2022 - 12.2022

High School Diploma -

Christian Brothers College High School

Some College (No Degree) - Mechanical Engineering

University of Kansas

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Mason French