Mary McClure
Springfield
Summary
Dynamic Records Specialist with a proven track record at Abilities First-The Next Step Program, excelling in records management and compliance monitoring. Expert in digital preservation and document scanning, I enhanced operational efficiency and improved customer service response times. Adept at training staff, I fostered a culture of excellence in records handling and confidentiality.
Overview
11
11
years of professional experience
Work History
Records Specialist
Abilities First-The Next Step Program
02.2014 - Current
- Organized and maintained electronic and physical records for efficient retrieval.
- Assisted in data entry and verification processes to ensure accuracy of information.
- Supported document management efforts by categorizing and labeling files systematically.
- Collaborated with team members to streamline record-keeping procedures.
- Engaged in training sessions to learn compliance standards and best practices for records management.
- Utilized software tools to track and update inventory of records effectively.
- Contributed to the development of standard operating procedures for record handling.
- Scanned paper records to transfer to digital filing systems.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Created and implemented standard operating procedures for records handling.
- Provided ongoing training to staff on proper document handling, storage, and disposal procedures, fostering a culture of records management excellence.
- Maintained and updated records through dedicated digital database.
- Developed an efficient archival system, allowing for easy location and retrieval of historical records as needed.
- Coordinated large-scale file migrations during office relocations or expansions while minimizing disruptions to daily operations.
- Proactively identified opportunities for process improvement within the organization''s record-keeping practices, sharing recommendations with leadership teams for consideration.
- Enhanced the efficiency of records management by implementing a digital filing system.
- Communicated efficiently with individuals concerning record information submitted or missing from files.
- Redacted information as requested when faced with potential privacy violations.
- Managed both physical and electronic files effectively, ensuring seamless integration between formats for ease of access across departments.
- Maintained accuracy of records by verifying accuracy of data in records.
- Assisted with record management system implementation and maintenance to streamline operations.
- Followed confidentially regulations to maintain privacy.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Followed established policies and procedures to maintain compliance with regulations.
- Utilized document imaging software to index, store and retrieve records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Provided training to new records clerks to improve knowledge and skills.
- Provided excellent customer care by responding to inquiries and requests for information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
Education
Roosevelt High School
St.Louis, MOSkills
- Legal requirements
- Audit preparation
- Document scanning
- Compliance monitoring
- Records management
- Electronic filing systems
- Software applications
- Database maintenance
- Confidentiality protocols
- Physical records storage
Accomplishments
I began employement at Abilities First when they began their journey into scanned document records. I had previously worked as a records clerk at major hospitals in St.Louis, MO. I accepted the position at AF, because it was a challenge for me, and a opportunity to add to the records skills I already earned. I was not wrong! The first year of my employment was focused on converting paper files to scanned documents used by support coordinators to serve our consumers. Once that huge undertaking was completed, I continued to serve them by maintaining and adding consumer records to the data base we had developed using Sharepoint. We have since moved to a new system, SETWORKS, which changed my job responsibilities entirely.
Timeline
Records Specialist
Abilities First-The Next Step Program
02.2014 - Current
Roosevelt High School
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