Detail-oriented engineer with proven experience in enhancing customer satisfaction and managing inventory effectively. Skilled in problem-solving and team collaboration, committed to driving operational efficiency and delivering quality outcomes.
Overview
27
27
years of professional experience
Work History
Engineer
Textron Aviation
Independence, KS
09.2020 - 11.2024
I was responsible for putting the antennas, floorboards and guttering on planes as they came in
Lumber Sales Associate
The Home Depot Store
St Louis, MO
12.2008 - 08.2020
Assisted customers with selecting lumber products based on project requirements and specifications.
Maintained accurate inventory levels of lumber products, ensuring availability for customer needs.
Demonstrated product features and benefits to enhance customer understanding and satisfaction.
Collaborated with team members to streamline sales processes and improve customer service efficiency.
Trained new associates on product knowledge, sales techniques, and safety protocols in lumber department.
Increased lumber sales by providing excellent customer service and in-depth product knowledge.
Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
Moved bulk customer orders with safe operation of forklifts.
Assisted customers with making optimal choices for construction, renovation and addition plans.
Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
Assisted customers in determining best-fit products and located desired items in lumber yard.
Supported commercial customers in setting up accounts and finding consistent lumber supplies.
Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
Organized storage spaces for easy use and error-free inventory tracking.
Managed special orders for clients seeking custom lumber products or quantities not readily available on the sales floor.
Maintained strong relationships with suppliers, negotiating better pricing and lead times for inventory replenishment.
Custodian
Webster Groves School District
St Louis, MO
06.1997 - 10.2008
Conducted regular inspections of premises to identify maintenance needs and address issues promptly.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Maintained a well-organized supply closet for easy access to necessary tools.
Moved furniture for cleaning and set up for special events.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.