Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Clerk
Internal Revenue Service, IRS
9 2022 - Current
Organized, sorted, and checked input data against original documents.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Compared transcribed data with source document to detect and correct errors.
Checked for accuracy by verifying data and records.
Corrected data entry errors to prevent duplication or data degradation.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Produced high-quality communications for internal and external use.
WORK LEAD DUTIES
Mentored junior team members to help them reach their full potential while contributing positively to the organization''s success.
Assessed team performance metrics regularly, identifying areas for improvement and implementing corrective measures.
Resolved conflict within the team through effective mediation techniques, promoting a positive work culture.
Coached team members in skill development, resulting in enhanced job performances and career growth.
Established clear communication channels within the team to facilitate information sharing and seamless coordination.
Certified Nursing Assistant
Caring Hands Home Health Services
04.2018 - 03.2020
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Obtained client medical history, medication information, symptoms and allergies.
Certified Nursing Assistant
Physicians Medical Center
03.2017 - 04.2018
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
AMG Specialty Hospital
02.2014 - 03.2017
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Documented care actions by completing records and logs in medical software system.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Maintained best-in-class standards for individualized care in 6-bed unit by continuously checking in with patients and families and quickly providing care
Education
CNA/RA - Introductory Concepts of Nursing Care
Kansas City Ks Area Technical School
Kansas City, KS
09.2004 - 03.2006
High School Diploma -
Northeast High School
Kansas City, MO
08.2000 - 05.2004
Skills
Teambuilding
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Certification
CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Caring Hands Home Health Services
04.2018 - 03.2020
Certified Nursing Assistant
Physicians Medical Center
03.2017 - 04.2018
Certified Nursing Assistant
AMG Specialty Hospital
02.2014 - 03.2017
CNA/RA - Introductory Concepts of Nursing Care
Kansas City Ks Area Technical School
09.2004 - 03.2006
High School Diploma -
Northeast High School
08.2000 - 05.2004
Clerk
Internal Revenue Service, IRS
9 2022 - Current
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